Keep a notebook with you on the salesfloor

 

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  YOUR TIP FOR MARCH 12, 2012  
 


Want to make a customer feel important? Carry a small notebook and take notes.


WHY? This approach helps you collect better customer data. It keeps you focused on listening and understanding the customers' needs. And it makes customers feel important. Those are all good things, says Jeffrey Gitomer.

HOW? Keep a notebook handy. Just make sure you're able to read your handwriting afterwards.

SOURCE: Jeffrey Gitomer

Get more great sales advice from Jeffrey Gitomer, one of this year's "Monsters of Sales", at The SMART Jewelry Show. See Jim's keynote address "Monsters of Sales: 9 Secrets That Guarantee You'll Never Worry About Lousy Sales Again" on Monday, April 23, at 8:30 am.


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