Start a “sunshine book” of favorite customer quotes for those dark days when nothing seems to be going right.
WHY? This book will become a place where you can find motivation whenever you need it. And where attitude goes, so follows productivity.
HOW? Every time a client tells you how satisfied he or she is with your service, write it down in a notebook. Keep a file of online comments as well. It can be easy to forget that great feeling of making someone happy.
SOURCE: INSTORE
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