Eileen McClelland is the managing editor at INSTORE Magazine.
The Big Story for INSTORE’s November 2015 issue is about customer types retailers may encounter between Black Friday and Christmas Eve.
Stop complaining for just seven days and watch your finances improve, says. T. Harv Eker, self-made millionaire and author of “Secrets of the Millionaire Mind.”
Results from INSTORE’s 2015 Big Survey (to be published in the October issue of INSTORE) reveal that involvement in charitable causes – even more so than membership in country clubs, places of worship, service clubs or other community groups – yield the best benefit for jewelers’ businesses.
Continuing with my holiday theme, here are a few tips to keep in mind when training staff and polishing your customer service skills (while you still have a little time.)
With September here (already!), it occurred to me it’s time for party planning in your store. So I decided to revisit a story on holiday planning I wrote in 2012 and pull out some highlights to offer a bit of inspiration. Remember, a party should be fun, from planning to execution.