If there’s one trait that jewelry store employees have, it’s loyalty.
In Big Survey 2016, 75 percent of stores reported that their staff had on average been with them five years or more.
That sort of longevity contrasts sharply with current trends, especially among younger workers. Shane Decker notes that the Bureau of Labor Statistics recently published a report showing that the average American has had more than seven jobs before she turns 29.
AVERAGE TENURE OF STAFF
“I’m hearing jewelers say that people who are ages 23-27 will stay six months to a year and leave,” he said.
As a result, these store owners try to hire people ages 45 and older because they stay longer, he said. There are plenty of good things to be said about hiring older workers — studies show they call in sick less, work harder, don’t get involved in office politics, and have good life skills — but if first-time wedding customers are among your target markets, it can be beneficial to have younger workers whom your customers feel they can relate to.
So don’t give up too soon on the young‘uns, Decker said.
“There are young people who are excited about working in the jewelry industry.”
This article is an online extra for INSTORE Online.
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