WHY IT IS TRUE: Prospective employees have heard all of the questions in previous interviews and come armed to give well-rehearsed, prepared answers.

PLAN OF ACTION: Questions such as: If you were offered this job, what makes you think you would be successful in it?... What skills or expertise do you feel you are still missing?... What would your critics say about you?... How do you motivate yourself to complete a task you don’t love?... Who inspires you and why? Ask these questions and watch their body language. Some will break eye contact, perhaps a shift in their seat, maybe fold their arms over their chest etc. Sales pros are comfortable, and answer questions with passionate convictions. Ask challenging questions, and you will get great people. — David Richardson

This article originally appeared in the March 2016 edition of INSTORE.


GENE THE JEWELER

Something Big Is Missing From Gene the Jeweler's Business

Several somethings, actually. And as in many other cases, the issue is not so much about what the fictional jeweler is doing. It's what he's not doing.


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