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Gene the Jeweler21 hours ago

Video: Gene the Jeweler Shares His Appalling Views on Customer Service

His ideas aren't getting him far.

Manager's To Do2 days ago

Make the Most of Christmas with This December To-Do List
Multimedia Highlights3 days ago

Podcast Highlight: He Took On a Challenging Custom Job … and Now Wonders How to Finish It
Calendar3 days ago

Decemberitis Prep, Snow Promotions and More Tips for December

Latest News

Headlines16 hours ago

Major Online Jewelry Brand Opens Brick-and-Mortar Store

It will provide 'an immersive gallery experience.'

Press Releases8 hours ago

Canadian Jewelers Association Initiates Management Transition
Headlines2 days ago

FedEx Worker Pawned $36,000 of Jewelry Instead of Delivering It, Police Say
Headlines2 days ago

Jewelers Report Grimmer Holiday Mood
Press Releases2 days ago

TrueFacet.com and Stephen Silver Fine Jewelry Partner On Boutique
Press Releases2 days ago

‘Diamonds Do Good’ Video Gets 11M Millennial Impressions In One Month
Press Releases2 days ago

Rembrandt Charms: Charms Used to Support Recovery from Hurricane Michael

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Most Popular

Headlines3 days ago

These Jewelry Brands Have the Best Resale Value, According to The RealReal
Headlines2 days ago

FedEx Worker Pawned $36,000 of Jewelry Instead of Delivering It, Police Say
JimmyCast4 days ago

Podcast: JimmyCast Takes on the Paradigm Shift in Jewelry Store Marketing

Holiday Selling Guide

Headlines2 days ago

Jewelers Report Grimmer Holiday Mood

Many are lowering their sales expectations, INSTORE found in its second 2018 Holiday Season Mini Survey.

Buzz Session4 days ago

The Best Last-Minute Strategies to Drive Holiday Sales, According to Our Brain Squad
Columns1 week ago

5 Easy Tips to Help Get You Through the Holidays

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Columns1 week ago

Here’s How We Make This the Best Time of Year at My Store
Headlines1 week ago

Optimism Rules As Jewelers Enter Holiday Season
Tips and How-To2 weeks ago

Yoga, Tequila and Huey Lewis — Jewelers Share Their Most Unusual Holiday Coping Strategies

More Holiday Selling Guide

Videos and Podcasts

JimmyCast4 days ago

Podcast: JimmyCast Takes on the Paradigm Shift in Jewelry Store Marketing

Multimedia Highlights1 week ago

Podcast Highlight: Jeweler Receives a Typical Custom Ring Order … and Then Learns There’s a Twist
Jim Ackerman1 week ago

Video: To Improve Your Email Marketing, Read This Book
Over the Counter2 weeks ago

Podcast: A Blind Couple Inspires a Veteran Jeweler to Look At Jewelry Design in a New Way
Gene the Jeweler2 weeks ago

Gene the Jeweler’s Rule: Never Buy the Same Piece Twice

Tips and How-To

Dave Richardson2 days ago

Why Attitude Is More Important Than Experience When Hiring

Hire for attitude rather than just experience.

Line Time2 days ago

This Is The Best Line to Use When You Just Can’t Do Something
Brainstorms2 days ago

You Won’t Believe What This Jeweler Did to Make His Community Love Him

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Columns3 days ago

The Digital Doc: Answers to Your Questions About Digital Marketing
Editor's Note5 days ago

If You Haven’t Experienced All of INSTORE Online Yet, Why Wait?
Ask INSTORE5 days ago

How to Find Good Employees, Reward Customers and Answer Phones — Plus More Reader Questions

More Tips and How-To
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Products

Products6 days ago

Like the Millennial Mama Herself, Her Jewelry Is Beautiful Yet Practical
Products6 days ago

Sustainable Support for Jewelers and More Service News for December

Products6 days ago

An On-The-Go Cleaning Tool, Gift for Brides-To-Be and More Gear for Jewelry Pros
Products6 days ago

Yes to Yellow: The Latest Runway Trend Influencing Jewelry Design
Jewelry1 week ago

From Bracelets to Sparkling Man-Bling, Here’s the Latest in Men’s Jewelry
Jewelry1 week ago

December’s Latest Jewelry Releases Are Here

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