Don't expect Asian retail jewelry giant Chow Tai Fook to start selling laboratory-grown diamonds any time soon. Chinese customers simply don't want the product, said Kent Wong, managing...

By INSTORE Staff

When the jewelry world calls a revival in a jewelry category, it seems it has everyone’s ears. Literally. The earring...

By Beth Bernstein

The firm is looking for a successor. Johan Dippenaar is stepping down as CEO of Petra Diamonds. The announcement comes as the company posts a net loss of $203 million for the year ended June...

By INSTORE Staff

In this episode of Jimmy DeGroot's satirical Gene the Jeweler series, Gene describes his store's typical bridal...

By INSTORE Staff

What I've Learned Retailers, jewelry makers and even a consultant or two sound off on what they know about wedding...

By Eileen McClelland

The founding family will retain a 20% stake. Fosun International Ltd. is buying an 80 percent share of the Antwerp-based International Gemological Institute, the Financial Times...

By INSTORE Staff

Just about every sales trainer will tell you to "sell the benefits." But they don't always do a good job of explaining...

By INSTORE Staff

(PRESS RELEASE) NEW YORK – Jewelers of America, a national trade association for businesses serving the fine jewelry marketplace, and the GEM Awards Committee have announced that Stewart Wicht,...

By INSTORE Staff

“Oh, I did just fine in school, but I skipped the a**hole language class so maybe that’s why I didn’t understand you!” To the customer who came in to pick up a repair. We had to cut off...

By INSTORE Staff

The company promoted its COO. Geneva-based Richemont, parent company of Cartier and other luxury brands, has named Jérôme Lambert, currently group chief operating officer, as group...

By INSTORE Staff

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