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Sales Truths: Anything Worth Doing is Worth Doing Poorly

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WHY IT’S TRUE
Anything worth doing is worth doing poorly … at first. When you first jumped on a two-wheel bike, did you take off and ride like Lance Armstrong? Or did you wobble erratically, trying to maintain your balance until you finally fell over? ?Quit? was not a part of your vocabulary, so you carefully climbed back on and tried again … and again … until you rode perfectly. 

PLAN OF ACTION
We are disappointed when new salespeople don’t perform to our expectations. Until they get their balance, expect them to make a few mistakes. As difficult as it may be, let them lose a small sale. Always debrief them by asking two questions:  

1. How did you describe the benefits and features the customer was seeking?  
2. What indications did the customer give you that she might be ready to buy? 

Through encouragement and training, they will begin to ride each sale to its successful conclusion.

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Family Legacy, New Chapter: How Wilkerson Turns 89 Years of History Into Future Success

After 89 years of serving the Albany community, Harold Finkle Your Jeweler faced a pivotal decision. For third-generation owner Justin Finkle, the demanding hours of running a small business were taking precious time away from his young family. "After 23 years, I decided this was the time for me," Finkle explains. But closing a business with nearly nine decades of inventory and customer relationships isn't something easily managed alone. Wilkerson's comprehensive approach transformed this challenging transition into a remarkable success story. Their strategic planning handled everything from advertising and social media to inventory management and staffing — elements that would overwhelm most jewelers attempting to navigate a closing sale independently. The results speak volumes. "Wilkerson gave us three different tiers of potential goals," Finkle notes. "We've reached that third tier, that highest goal already, and we still have two weeks left of the sale." The partnership didn't just meet financial objectives—it exceeded them ahead of schedule.

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Dave Richardson

Sales Truths: Anything Worth Doing is Worth Doing Poorly

mm

Published

on

WHY IT’S TRUE
Anything worth doing is worth doing poorly … at first. When you first jumped on a two-wheel bike, did you take off and ride like Lance Armstrong? Or did you wobble erratically, trying to maintain your balance until you finally fell over? ?Quit? was not a part of your vocabulary, so you carefully climbed back on and tried again … and again … until you rode perfectly. 

PLAN OF ACTION
We are disappointed when new salespeople don’t perform to our expectations. Until they get their balance, expect them to make a few mistakes. As difficult as it may be, let them lose a small sale. Always debrief them by asking two questions:  

1. How did you describe the benefits and features the customer was seeking?  
2. What indications did the customer give you that she might be ready to buy? 

Through encouragement and training, they will begin to ride each sale to its successful conclusion.

Advertisement

SPONSORED VIDEO

Family Legacy, New Chapter: How Wilkerson Turns 89 Years of History Into Future Success

After 89 years of serving the Albany community, Harold Finkle Your Jeweler faced a pivotal decision. For third-generation owner Justin Finkle, the demanding hours of running a small business were taking precious time away from his young family. "After 23 years, I decided this was the time for me," Finkle explains. But closing a business with nearly nine decades of inventory and customer relationships isn't something easily managed alone. Wilkerson's comprehensive approach transformed this challenging transition into a remarkable success story. Their strategic planning handled everything from advertising and social media to inventory management and staffing — elements that would overwhelm most jewelers attempting to navigate a closing sale independently. The results speak volumes. "Wilkerson gave us three different tiers of potential goals," Finkle notes. "We've reached that third tier, that highest goal already, and we still have two weeks left of the sale." The partnership didn't just meet financial objectives—it exceeded them ahead of schedule.

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