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3 Ways to Enable Your Sales Associates’ Success

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3 Ways to Enable Your Sales Associates’ Success

Your sales associates are your greatest asset. They are an important investment in your business. Sales associates also play a key role when it comes to building and managing relationships with your clients. So, what are you doing to enable them to be as successful as possible? In this webinar, Clientbook’s Brandon Wright and Ryan Blumenthal discuss the importance of clienteling, how to get your sales team on board and what the industry’s best sales people are doing to drive repeat business.


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Family Legacy, New Chapter: How Wilkerson Turns 89 Years of History Into Future Success

After 89 years of serving the Albany community, Harold Finkle Your Jeweler faced a pivotal decision. For third-generation owner Justin Finkle, the demanding hours of running a small business were taking precious time away from his young family. "After 23 years, I decided this was the time for me," Finkle explains. But closing a business with nearly nine decades of inventory and customer relationships isn't something easily managed alone. Wilkerson's comprehensive approach transformed this challenging transition into a remarkable success story. Their strategic planning handled everything from advertising and social media to inventory management and staffing — elements that would overwhelm most jewelers attempting to navigate a closing sale independently. The results speak volumes. "Wilkerson gave us three different tiers of potential goals," Finkle notes. "We've reached that third tier, that highest goal already, and we still have two weeks left of the sale." The partnership didn't just meet financial objectives—it exceeded them ahead of schedule.

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