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4 Common-Sense Things You Can Tell Customers About How to Protect Their Jewelry

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Here’s an opportunity to build trust with your clientele.

Property Casualty 360 recently spoke with New York City-based Insurance Information Institute, which offered some valuable advice for folks considering or have already made a high-ticket jewelry purchase. According to the institute, a customer can effectively protect her or his jewelry by doing these four things:

  1. Contact an insurance agent to see if additional coverage is needed.
  2. Keep the receipt for insurance and appraisal purposes.
  3. Have heirloom pieces appraised.
  4. Add expensive pieces to the home inventory.

The insurance news website goes into much greater detail, which may offer some talking points for you in conversations with customers.

Read more at Property Casualty 360

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Wilkerson Testimonials | Sollberger’s

Going Out of Business Is an Emotional Journey. Wilkerson Is There to Make It Easier.

Jaki Cowan, the owner of Sollberger’s in Ridgeland, MS, decided the time was right to close up shop. The experience, she says, was like going into the great unknown. There were so many questions about the way to handle the store’s going-out-of-business sale. Luckily for Cowan, Wilkerson made the transition easier and managed everything, from marketing to markdowns.

“They think of everything that you don’t have the time to think of,” she says of the Wilkerson team that was assigned to manage the sale. And it was a total success, with financial goals met by Christmas with another sale month left to go.

Wilkerson even had a plan to manage things while Covid-19 restrictions were still in place. This included limiting the number of shoppers, masking and taking temperatures upon entrance. “We did everything we could to make the staff and public feel as safe as possible.”

Does she recommend Wilkerson to other retailers thinking of retiring, liquidating or selling excess merchandise? Absolutely. “If you are considering going out of business, it’s obviously an emotional journey. But truly rest assured that you’re in good hands with Wilkerson.”

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