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4 Common-Sense Things You Can Tell Customers About How to Protect Their Jewelry

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Here’s an opportunity to build trust with your clientele.

Property Casualty 360 recently spoke with New York City-based Insurance Information Institute, which offered some valuable advice for folks considering or have already made a high-ticket jewelry purchase. According to the institute, a customer can effectively protect her or his jewelry by doing these four things:

  1. Contact an insurance agent to see if additional coverage is needed.
  2. Keep the receipt for insurance and appraisal purposes.
  3. Have heirloom pieces appraised.
  4. Add expensive pieces to the home inventory.

The insurance news website goes into much greater detail, which may offer some talking points for you in conversations with customers.

Read more at Property Casualty 360

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Downsizing? Wilkerson Is Here to Help

Orin Mazzoni, Jr., the owner of Orin Jewelers in Garden City and Northville, Michigan, decided it was time to downsize. With two locations and an eye on the future, Mazzoni asked Wilkerson to take the lead on closing the Garden City store. Mazzoni met Wilkerson’s Rick Hayes some years back, he says, and once he made up his mind to consolidate, he and Hayes “set up a timeline” for the sale. Despite the pandemic, Mazzoni says the everything went smoothly. “Many days, we had lines of people waiting to get in,” he says, adding that Wilkerson’s professionalism made it all worthwhile. “Whenever you do an event like this, you think, ‘I’ve been doing this my whole life. Do I really need to pay someone to do it for me?’ But then I realized, these guys are the pros and we need to move forward with them.”

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