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4 Common-Sense Things You Can Tell Customers About How to Protect Their Jewelry

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Here’s an opportunity to build trust with your clientele.

Property Casualty 360 recently spoke with New York City-based Insurance Information Institute, which offered some valuable advice for folks considering or have already made a high-ticket jewelry purchase. According to the institute, a customer can effectively protect her or his jewelry by doing these four things:

  1. Contact an insurance agent to see if additional coverage is needed.
  2. Keep the receipt for insurance and appraisal purposes.
  3. Have heirloom pieces appraised.
  4. Add expensive pieces to the home inventory.

The insurance news website goes into much greater detail, which may offer some talking points for you in conversations with customers.

Read more at Property Casualty 360

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Wilkerson Helped This Jeweler to Navigate His Retirement Sale Despite a Pandemic

Hosting a going-out-of-business sale when the coronavirus pandemic hit wasn’t a part of Bob Smith’s game plan for his retirement. Smith, the owner of E.M. Smith Jewelers in Chillicothe, Ohio, says the governor closed the state mid-way through. But Smith chose Wilkerson, and Wilkerson handled it like a champ, says Smith. And when it was time for the state to reopen, the sale continued like nothing had ever happened. “I’d recommend Wilkerson,” he says. “They do business the way we do business.”

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