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5 Crucial Customer Experience Improvements That Are Here to Stay

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Customers have changed, and their expectations have altered significantly. Recent data shows customers expect more convenience, personalization and effective technological use than ever before. And they’re more willing to switch to another business if those needs aren’t met. In this webinar, Podium’s Jason A’alona, director of retail, and Hayley Sonntag, senior marketing specialist, talk about the five crucial customer experience improvements you need to make to set yourself up for success.


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Thinking of Liquidating? Wilkerson’s Got You Covered

Bil Holehan, the manager of Julianna’s Fine Jewelry in Corte Madera, Calif., decided to go on to the next chapter of his life when the store’s owner and namesake told him she was set to retire. Before they left, Holehan says they decided to liquidate some of the store’s aging inventory. They chose Wilkerson for the sale. Why? “Friends had done their sales with Wilkerson and they were very satisfied,” says Holehan. He’d enthusiastically recommend Wilkerson to anyone looking to stage a liquidation or going-out-of-business sale. “There were no surprises,” he says. “They were very professional in their assessment of our store, what we could expect from the sale and they were very detailed in their projections. They were pretty much on the money.”

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