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A Helping Hand After Irma … and More Reader Letters for October

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Helping Hands

Seeing how our jewelry family has stepped up to help after the flooding in Houston (through groups like Jewelers Helping Jewelers) is just awesome! Even more with Irma … jewelers are offering rooms, their homes, temporary work and even mobile homes to those affected. You rock, people! — Elysia Demers, Barnhardt Jewelers, Spencer, NC

Confidence Clues

5 For the last couple of years, I have been saying that there is no consumer confidence. Well let me tell you, I see this changing for the better weekly. People are not afraid to open their wallets. — Robert M. Katz, Goldbar Jewelers, Virginia Beach, VA

Down on Designers

It’s really becoming a problem with how many designers are selling their merchandise on their own websites. It used to be a few and now it’s many. This greed is not good for anyone in our business. — Marc Majors, Sam L. Majors, Midland, TX

Online Woes

We used to have a few dishonest stores in our city and we thought, “How do they stay in business?” Now we have dishonest “stores” popping up by the hundreds online. It seems the easy money is to set up an e-com site that lies like the road and doesn’t worry about honesty or accountability. — David Blitt, Troy Shoppe Jewellers, Calgary, Alberta

Over the years, INSTORE has won 80 international journalism awards for its publication and website. Contact INSTORE's editors at [email protected].

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Wilkerson Testimonials

Wilkerson Helped This Jeweler to Navigate His Retirement Sale Despite a Pandemic

Hosting a going-out-of-business sale when the coronavirus pandemic hit wasn’t a part of Bob Smith’s game plan for his retirement. Smith, the owner of E.M. Smith Jewelers in Chillicothe, Ohio, says the governor closed the state mid-way through. But Smith chose Wilkerson, and Wilkerson handled it like a champ, says Smith. And when it was time for the state to reopen, the sale continued like nothing had ever happened. “I’d recommend Wilkerson,” he says. “They do business the way we do business.”

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