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A Helping Hand After Irma … and More Reader Letters for October

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Helping Hands

Seeing how our jewelry family has stepped up to help after the flooding in Houston (through groups like Jewelers Helping Jewelers) is just awesome! Even more with Irma … jewelers are offering rooms, their homes, temporary work and even mobile homes to those affected. You rock, people! — Elysia Demers, Barnhardt Jewelers, Spencer, NC

Confidence Clues

5 For the last couple of years, I have been saying that there is no consumer confidence. Well let me tell you, I see this changing for the better weekly. People are not afraid to open their wallets. — Robert M. Katz, Goldbar Jewelers, Virginia Beach, VA

Down on Designers

It’s really becoming a problem with how many designers are selling their merchandise on their own websites. It used to be a few and now it’s many. This greed is not good for anyone in our business. — Marc Majors, Sam L. Majors, Midland, TX

Online Woes

We used to have a few dishonest stores in our city and we thought, “How do they stay in business?” Now we have dishonest “stores” popping up by the hundreds online. It seems the easy money is to set up an e-com site that lies like the road and doesn’t worry about honesty or accountability. — David Blitt, Troy Shoppe Jewellers, Calgary, Alberta

Over the years, INSTORE has won 80 international journalism awards for its publication and website. Contact INSTORE's editors at [email protected].

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Wilkerson Testimonials

If It’s Time to Consolidate, It’s Time to Call Wilkerson

When Tom Moses decided to close one of the two Moses Jewelers stores in western Pennsylvania, it was time to call in the experts. After reviewing two candidates, Moses, a co-owner of the 72 year-old business, decided to go with Wilkerson. The sale went better than expected. Concerned about running it during the pandemic, Moses says it might have helped the sale. “People wanted to get out, so there was pent-up demand,” he says. “Folks were not traveling so there was disposable income, and we don’t recall a single client commenting to us, feeling uncomfortable. It was busy in here!” And perhaps most importantly, Wilkerson was easy to deal with, he says, and Susan, their personal Wilkerson consultant, was knowledgeable, organized and “really good.” Now, the company can focus on their remaining location — without the hassle of carrying over merchandise that either wouldn’t fit or hadn’t sold. “The decision to hire Wilkerson was a good one,” says Moses.

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