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A Salute to Service … and More Reader Letters for November-December 2017

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A Salute to Service … and More Reader Letters for November-December 2017

Salute to Service

I think there is a lesson to be learned concerning the personal service that makes our industry stand apart. With big box retailers like Target and Nordstrom looking to go smaller with less inventory and more personal service, it seems they also see the value of what we jewelers have been doing all along. — Alex Weil, Martin’s Jewelry, Manhattan Beach, CA

MOTIVATIONAL MAG

With such a busy schedule juggling customers, inventory, employees and bench time, INSTORE has become my go-to brainstorm! It keeps me current and motivated! — Linda McEathron, Design House, Waco, TX

LIFE IN THE FAST LANE

Keeping up with the changes in advertising on social media, trying to strategize my brand management and relying on more independent contractors is a full-time job! Using the Internet to my advantage is requiring me to run ahead and keep reading all the time. Everything is so fast that I am trying to keep up and stay on top without running out of breath! — Susan Eisen, Susan Eisen Fine Jewelry & Watches, El Paso, TX

BEEN GREEN FOR YEARS

Good conscientious jewelers have been recycling for years. We went green ages ago. What other industry has done as much with their resources to recycle their product? Timber? Petroleum? Electric? Automotive? Very little jewelry or jewelry waste is left unrecycled. If you’re foolish enough to be throwing away your polishing dust, bench or floor sweeps, I will happily clean your store … for free! — Denise Oros, Linnea Jewelers, La Grange, IL

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You Wouldn’t Cut Your Own Hair. Why Run Your Own Retirement Sale?

After being in business for over a quarter of a century, Wayne Reid, owner of Wayne Jewelers in Wayne, Pennsylvania, decided it was time for a little “me time.” He says, “I’ve reached a point in my life where it’s time to slow down, enjoy a lot of things outside of the jewelry industry. It just seemed to be the right time.” He chose Wilkerson to handle his retirement sale because of their reputation and results. With financial goals exceeded, Reid says he made the right choice selecting Wilkerson to handle the sale. “They made every effort to push our jewelry to the forefront of the showcases,” he says, lauding Wilkerson for their finesse and expertise. Would he recommend them to other jewelers who want to make room for new merchandise, expand their business or like him, decide to call it a day? Absolutely he says, equating trying to do this kind of sale with cutting your own hair. “The results are going to happen but not as well as if you have a professional like Wilkerson do the job for you.”

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