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ACS 2004 8th Place: Mcmartin Jewelry

Whatʼs old is new in a historical store selling original jewels.

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Mcmartin Jewelry, Milford, MI

OWNER: Mcmartin Jewelry; ADDRESS: 440 North Main Street; Milford, MI 48381; TEL: (248) 684-8895; LOCATION TYPE: Downtown; STORE SLOGAN: ”Miracles of nature”; LAST MAJOR RENOVATION: 1996; EST. PROPERTY VALUE: N/A; STORE AREA: 2,500 sq. ft; china and crystal); STAFF: 3 full-time; one part-time bench jeweler apprentice; SALES IN 2003: N/A


NOTHING ABOUT MCMARTIN JEWELRY in Milford, MI, is off the rack. Anita and John McMartin pride themselves on their unique production of gold and colored stone jewelry and the operation, which produces and sells it. “Everything in here is handmade, except the carpet,” laughs Anita McMartin.

In 1957, the family purchased the three-storey St. John Building built to house a jeweler in 1871. A pair of 6-foot by 6-foot front windows flanking the door, columns and awnings give the store an almost Dickensian appearance, reinforced by the curlicue store logo, a meld of old and new repeated throughout the interior. To complement the orange-red brick, door and window wells are painted plum with aqua jade trim. Customers are attracted by fantastic window displays.

Anita herself hand painted the 13-foot interior walls, producing a glossy lilac faux surface with yellow ochre and cream undertones. The floor is carpeted in a deep purple medium pile. The original tin ceiling has been restored. As the coupleʼs research revealed, jewelers didnʼt put in ornate ceilings traditionally since they wanted customers to look down at the cases, not up at the ceiling.

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Five wall cases and six freestanding cases, many of them tall museum cases are custom built in light blond maple and jatoba or Colombian cherry wood. Antique cabinets are intermingled on the floor. The museum cases and those around the perimeter of the store have interior lighting. These can be pulled open and the interior slid out, to facilitate change in displays. Collections of antique cameras, hood ornaments and currently antique Chinese statuary provide unique visual merchandising props. The collections are often offered for sale alongside the jewelry showcased. Foliage and other display props are often shown on top of the tall cases.

Surrounding the entire perimeter of the room, locked drawers hold standard merchandise like chains of various lengths and charms, which donʼt have to be on display.

Six times a year the couple hosts Round Table Gem Talks, inviting 10 to 15 people to sit around a table and learn about gems, like the boulder opal or cut gemstones. An original store where only original jewelry is sold — thatʼs cool at McMartinʼs Jewelry.

STORE REVIEWS

  • The store owner on her cool store: “We work out on the floor, interacting directly with our clientele, not behind the showcases as is more traditional.” — Anita McMartin
  • Deborah Yonick: “The exterior is great, like an old pub or antique shop. But my first impression changed when I peeked inside. Although I do like the light colored wood showcases it was like a different store — the exterior and interior just didnʼt jive together for me. I would have liked to see more of that Old World charm inside, even if done in a contemporary way. Perhaps if the interior showcases were of a darker wood. I didnʼt like the mix of old and new as it was too drastic a difference between the two. I did like the gallery feel to the interior.”
  • Greg Gorman: “The space overwhelms the fixtures and merchandise. Average.”
  • Linda Cahan: “I love the hand-painted walls. They look interesting and add to the custom feeling of the jewelry. The cases are very attractive and seemed to be placed in an interesting way. Angles are used to draw customers to the walls. I like the strong use of color as well. Iʼm very impressed with the energy put into display. Itʼs a vital part of any store and it honors and engages the community.”
  • Mark & Monika Clodius: “Love the color and texture. Wish there was more pictures of the store. Nice personality, like the color use and layout. I too wish there were more pictures, seeing more of the store could have moved it up in the ranks.”
  • Karen Karch: “One of my picks. I always like historical preservation, mixed with some modern twists. Beautiful colors and mix inside. Wall painting looks very interesting. Does the outside look too old-fashioned for what is offered inside?”

PHOTO GALLERY (4 IMAGES)

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When Tom Moses decided to close one of the two Moses Jewelers stores in western Pennsylvania, it was time to call in the experts. After reviewing two candidates, Moses, a co-owner of the 72 year-old business, decided to go with Wilkerson. The sale went better than expected. Concerned about running it during the pandemic, Moses says it might have helped the sale. “People wanted to get out, so there was pent-up demand,” he says. “Folks were not traveling so there was disposable income, and we don’t recall a single client commenting to us, feeling uncomfortable. It was busy in here!” And perhaps most importantly, Wilkerson was easy to deal with, he says, and Susan, their personal Wilkerson consultant, was knowledgeable, organized and “really good.” Now, the company can focus on their remaining location — without the hassle of carrying over merchandise that either wouldn’t fit or hadn’t sold. “The decision to hire Wilkerson was a good one,” says Moses.

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