Headlines

Apple Retail Chief: Here’s Why Our Employees Don’t Leave

Published

9 years ago

January 29, 2016

INSTORE Staff

The tech giant’s retention rate is at an all-time high.

Speaking with Fast Company, Apple’s head of retail Angela Ahrendts discussed the company’s lauded work culture in the context of its 81 percent employee retention rate, which is the highest it’s ever been. Apple’s goal, she says, is to simply make employees feel connected to the company. “They feel like one Apple,” she says. “They don’t feel like they’re just somebody over here working with customers. I don’t see them as retail employees. I see them as executives in the company who are touching the customers with the products that Jony [Ive] and the team took years to build.”

Family Legacy, New Chapter: How Wilkerson Turns 89 Years of History Into Future Success

After 89 years of serving the Albany community, Harold Finkle Your Jeweler faced a pivotal decision. For third-generation owner Justin Finkle, the demanding hours of running a small business were taking precious time away from his young family. "After 23 years, I decided this was the time for me," Finkle explains. But closing a business with nearly nine decades of inventory and customer relationships isn't something easily managed alone. Wilkerson's comprehensive approach transformed this challenging transition into a remarkable success story. Their strategic planning handled everything from advertising and social media to inventory management and staffing — elements that would overwhelm most jewelers attempting to navigate a closing sale independently. The results speak volumes. "Wilkerson gave us three different tiers of potential goals," Finkle notes. "We've reached that third tier, that highest goal already, and we still have two weeks left of the sale." The partnership didn't just meet financial objectives—it exceeded them ahead of schedule.