Ask an Expert: Responding to Every Alarm with Peace of Mind

Published

2 years ago

September 27, 2021

Since the beginning of 2021, Jewelers Mutual® Group and the Jewelers’ Security Alliance (JSA) have been tracking burglary trends at unprecedented levels throughout the US and Canada.

According to recent data, strip mall jewelers are experiencing twice as many burglaries as any other type of jewelry retail location this year. As this trend continues, it’s critical for jewelers to have working alarms and if an alert is received from the alarm service, treat it as an actual event every time.

In this webinar, you will hear about the recent criminal activity and risk management solutions to mitigate loss and prevent burglaries, including the new Alarm Response Program available through JM™ Risk Services, a division of Jewelers Mutual Group.

With the Alarm Response Program, supported by Securitas, a trained security officer will respond to all your alarms to ensure the safety of your business.

When There’s No Succession Plan, Call Wilkerson

Bob Wesley, owner of Robert C. Wesley Jewelers in Scottsdale, Ariz., was a third-generation jeweler. When it was time to enjoy life on the other side of the counter, he weighed his options. His lease was nearing renewal time and with no succession plan, he decided it was time to call Wilkerson. There was plenty of inventory to sell and at first, says Wesley, he thought he might try to manage a sale himself. But he’s glad he didn’t. “There’s no way I could have done this as well as Wilkerson,” he says. Wilkerson took responsibility for the entire event, with every detail — from advertising to accounting — done, dusted and managed by the Wilkerson team. “It’s the complete package,” he says of the Wilkerson method of helping jewelers to easily go on to the next phase of their lives. “There’s no way any retailer can duplicate what they’ve done.”