In this video, Jimmy DeGroot offers tips for injecting a little joy into your jewelry business.
Your next star employee might be closer than you think.
A good conversation can take your team a long way.
You might not have to look far.
Go for planned but not scripted.
The 'new normal' won't last forever.
The course is being offered via Zoom.
You don't need a long list of resolutions.
Avoid autopilot mode when dealing with customers.
It's time to capitalize on a major development over the past year.
Training can help to calm the storm.
Being a workaholic has done his marriage no favors.
He talks about growing up in the business.
He has something to prove.
Jimmy visits Adam Funk of Diamonds & Gold in Green Bay, WI.
Use your downtime wisely.
Strong communication can improve morale and even boost sales.
Jimmy talks about his experience as a jeweler following the 9/11 tragedy.
Forget about the Styrofoam cups and powdered creamer.
Jimmy DeGroot offers a few practical tips.