Or would you rather be their permanent baby-sitter?
A few simple steps can make a big difference.
His ideas aren't getting him far.
What do you do when what used to work isn't working anymore?
Hey, everybody needs to have goals.
Don't let these 'sales-making questions' trip you up.
His approach sounds truly ... unique.
He looks a little puzzled.
You've got to control your customer flow to have the strongest possible holiday season.
It's a disaster ... because what else would it be?
Something called a "Socratic triple-filter list" can help.
Monitor, and manage, these three key metrics.
Sure, Gene makes a donation. But is his heart in the right place?
Can you turn Grandma into a ring?
You can even let your employees design the system themselves.
It's someone Gene really doesn't want to see.
With easier-than-ever technology, there’s absolutely no reason to be afraid of making your own videos.
Who's he actually trying to convince — the potential customer, or himself?
Maybe he or she is already working for you.
An old cupcake becomes a bone of contention.
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