Can you turn Grandma into a ring?
You can even let your employees design the system themselves.
It's someone Gene really doesn't want to see.
With easier-than-ever technology, there’s absolutely no reason to be afraid of making your own videos.
Who's he actually trying to convince — the potential customer, or himself?
Maybe he or she is already working for you.
An old cupcake becomes a bone of contention.
Memorize at least 10 of these "silver bullets."
Science isn't a strong point for this employee.
What do you do when you hit a slow period and the customer traffic just isn’t there? You take action, says jewelry store training expert Jimmy...
This is no ordinary gem.
Who the heck wants to have a MEETING? Let’s face it, meetings stink. Nobody likes them. I don’t anyway. They’re long and boring, and we rarely...
Gene finds himself knee-deep in jam.
Don't dismiss the idea out of hand.
Quit turning up your nose at lab-grown diamonds. They're ready to play a serious role in your jewelry cases.
Be ready for a new way of thinking.
They have plenty of advantages compared to diamonds, he says.
Increase kindness and respect amongst your team.
But it's hard not to see the downside.
“I wish my team created its own personal trade business.” As an online jewelry store trainer, this is one of the biggest wishes I hear from...