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Best of the Best: Doing Your Own Infomercial

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[h3]Windsor Jewelers; Augusta Georgia[/h3]

Best of the Best Logo[dropcap cap=D]onnie Thompson, owner of Windsor Jewelers in Augusta, Georgia, was attending a seminar in New York when what he calls “the little idea light in my head” went off. His inspiration? A conversation with seminar visitors at his table who happened to be employees of QVC, HSN and Value Vision.[/dropcap]

[componentheading]THE IDEA[/componentheading]

Thompson headed back to Augusta with one thought in mind. If the home shopping programs have been successful in educating, communicating, presenting and selling jewelry to consumers, why couldn’t Windsor Jewelers create their own home shopping experience?

[componentheading]THE EXECUTION[/componentheading]

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Don MacNeil, head of Windsor’s marketing team and an experienced media hand, met with cable companies and created an infomercial format that has significantly expanded the company’s market reach in a cost-effective manner. The show runs for 30 minutes and new shows are taped on a bi-monthly basis and air seven days a week in the Augusta and Columbia market.

Best of the Best: Doing Your Own Infomercial

[componentheading]THE REWARDS[/componentheading]

“After reviewing the air-time costs of cable TV in our market, we found the rates surprisingly workable and response and sales from prospects and customers via the show have been exceptional,” says MacNeil.  

The Windsor Info-merical Show includes the store’s own salespeople and creates the perfect atmosphere for informing customers about the store’s brands and telling them about the backgrounds and manufacturing techniques of many of their chosen designers and watch brands. The store carries over 60 brands and has an inventory of more than 50,000 jewelry items. 

What’s next? Says Thompson: “We can learn a lot from these companies who have shown us that professional presentation and romantic explanation are invaluable to selling jewelry. What’s more, you never know when and where the next big idea will come from, but being open to trying something new is indeed key.”

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[span class=note]This story is from the May 2003 edition of INSTORE[/span]

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Wilkerson Testimonials | Sollberger’s

Going Out of Business Is an Emotional Journey. Wilkerson Is There to Make It Easier.

Jaki Cowan, the owner of Sollberger’s in Ridgeland, MS, decided the time was right to close up shop. The experience, she says, was like going into the great unknown. There were so many questions about the way to handle the store’s going-out-of-business sale. Luckily for Cowan, Wilkerson made the transition easier and managed everything, from marketing to markdowns.

“They think of everything that you don’t have the time to think of,” she says of the Wilkerson team that was assigned to manage the sale. And it was a total success, with financial goals met by Christmas with another sale month left to go.

Wilkerson even had a plan to manage things while Covid-19 restrictions were still in place. This included limiting the number of shoppers, masking and taking temperatures upon entrance. “We did everything we could to make the staff and public feel as safe as possible.”

Does she recommend Wilkerson to other retailers thinking of retiring, liquidating or selling excess merchandise? Absolutely. “If you are considering going out of business, it’s obviously an emotional journey. But truly rest assured that you’re in good hands with Wilkerson.”

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Best of The Best

Best of the Best: Doing Your Own Infomercial

Published

on

 

[h3]Windsor Jewelers; Augusta Georgia[/h3]

Best of the Best Logo[dropcap cap=D]onnie Thompson, owner of Windsor Jewelers in Augusta, Georgia, was attending a seminar in New York when what he calls “the little idea light in my head” went off. His inspiration? A conversation with seminar visitors at his table who happened to be employees of QVC, HSN and Value Vision.[/dropcap]

[componentheading]THE IDEA[/componentheading]

Thompson headed back to Augusta with one thought in mind. If the home shopping programs have been successful in educating, communicating, presenting and selling jewelry to consumers, why couldn’t Windsor Jewelers create their own home shopping experience?

Advertisement

[componentheading]THE EXECUTION[/componentheading]

Don MacNeil, head of Windsor’s marketing team and an experienced media hand, met with cable companies and created an infomercial format that has significantly expanded the company’s market reach in a cost-effective manner. The show runs for 30 minutes and new shows are taped on a bi-monthly basis and air seven days a week in the Augusta and Columbia market.

Best of the Best: Doing Your Own Infomercial

[componentheading]THE REWARDS[/componentheading]

“After reviewing the air-time costs of cable TV in our market, we found the rates surprisingly workable and response and sales from prospects and customers via the show have been exceptional,” says MacNeil.  

The Windsor Info-merical Show includes the store’s own salespeople and creates the perfect atmosphere for informing customers about the store’s brands and telling them about the backgrounds and manufacturing techniques of many of their chosen designers and watch brands. The store carries over 60 brands and has an inventory of more than 50,000 jewelry items. 

Advertisement

What’s next? Says Thompson: “We can learn a lot from these companies who have shown us that professional presentation and romantic explanation are invaluable to selling jewelry. What’s more, you never know when and where the next big idea will come from, but being open to trying something new is indeed key.”

[span class=note]This story is from the May 2003 edition of INSTORE[/span]

Advertisement

SPONSORED VIDEO

Wilkerson Testimonials | Sollberger’s

Going Out of Business Is an Emotional Journey. Wilkerson Is There to Make It Easier.

Jaki Cowan, the owner of Sollberger’s in Ridgeland, MS, decided the time was right to close up shop. The experience, she says, was like going into the great unknown. There were so many questions about the way to handle the store’s going-out-of-business sale. Luckily for Cowan, Wilkerson made the transition easier and managed everything, from marketing to markdowns.

“They think of everything that you don’t have the time to think of,” she says of the Wilkerson team that was assigned to manage the sale. And it was a total success, with financial goals met by Christmas with another sale month left to go.

Wilkerson even had a plan to manage things while Covid-19 restrictions were still in place. This included limiting the number of shoppers, masking and taking temperatures upon entrance. “We did everything we could to make the staff and public feel as safe as possible.”

Does she recommend Wilkerson to other retailers thinking of retiring, liquidating or selling excess merchandise? Absolutely. “If you are considering going out of business, it’s obviously an emotional journey. But truly rest assured that you’re in good hands with Wilkerson.”

Promoted Headlines

Most Popular