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Jewelry on Tap, Asheville’s Artisan Aesthetic



ASHEVILLE, NC, HAS AN aesthetic that emphasizes hand-made, artisan goods, whether the goods in question are craft beer or fine jewelry. Being in the jewelry business, Marthe Le Van, owner of Mora Contemporary Jewelry, decided to devote all of her display-case space to jewelry made in Asheville for one day in mid-December 2014.

the IDEA

Pop-Up Shops on Trends

Le Van also thought the idea would fit in well with the pop-up shop trend. “People are used to getting whatever they want whenever they want it, online, and it’s kind of a niche to have things available for a limited time,” she says.

The idea was inspired by seeing events at bars featuring local beer from craft brewers temporarily on tap.

“Mora’s equivalent to beer taps is its display cases, and I wanted to see them filled with one-of-a-kind jewelry hand-crafted right here in Asheville,” she says.
Asheville is already recognized as a creative hot spot for jewelry. “The number of high-quality jewelers who live in this area is astonishing and growing rapidly,” Le Van says.
With increasing publicity comes increasing demand from consumers.



Artists in the House

The downtown boutique showcased the talents of contemporary jewelry artists living and working in the community. Fifteen local jewelers participated and showed up to talk to customers during an afternoon reception.

Although Mora didn’t hire extra staff for the occasion beyond the usual three-person team, it did help sales and service to have the artists on hand. “We could bring over the person who actually made it, to tell the story of the piece and the process,” she says.

The lineup of 15 included eight special guest artists who are not regularly represented at the store.

Mora’s staff cleared out and put away all of the inventory made elsewhere to make room for the extra local goods.

Le Van mailed printed invitations as well as emailing her customer list. Participating jewelers also invited their clients. The store also sent a press release to local media and pushed the topic on social media.

Staff started the day serving mimosas and pastries, and later switched refreshment gears to wine and hors d’oevres.



Finding New Suppliers

  • New vendors: “Of the 15 jewelers we showed that day, eight we show all the time and seven we hadn’t shown at all; two were new, and so no one had seen them before. Three were so successful, we invited them to be permanent jewelers, represented by us,” Le Van says.
  • A full house: The place was packed throughout the day, drawing a crowd of about 250 in total. Mora had never welcomed so many people into the store at one time.
  • A selling event: Business was way up.
  • A versatile idea: “We liked it so much, we’re going to do it again this year,” Le Van says. “And it doesn’t need to be Christmas-themed in Asheville. We can try it in the middle of summer.”

Do It Yourself: Thinking Local All Year Long

  • Consider mixing up your inventory as Christmas approaches, if only for a day, to make your store the one-stop solution for gift ideas.
  • Promote your store as a place to buy local, all year round.
  • Set aside a day or a case to showcase the work of local artists.
  • Like a traditional trunk show, make sure the artists or designers are on hand to tell stories about the jewelry, and meet and greet their fans.

Eileen McClelland is the Managing Editor of INSTORE. She believes that every jewelry store has the power of cool within them.



Wilkerson Testimonials | Zadok Master Jewelers

Stick to the Program — And Watch Your Sales Grow

When Zadok Master Jewelers in Houston, Texas, decided to move to a new location (they’d been in the same one for the 45 years they’d been in business), they called Wilkerson to run a moving sale. The results, says seventh-generation jeweler Jonathan Zadok, were “off the charts” in terms of traffic and sales. Why? They took Wilkerson’s advice and stuck to the company’s marketing program, which included sign twirlers — something Jonathan Zadok had never used before. He says a number of very wealthy customers came in because of them. “They said, ‘I loved your sign twirlers and here’s my credit card for $20,000.’ There’s no way we could have done that on our own,” says Zadok. “Without Wilkerson, the sale never, ever would have come close to what it did.”

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