#praise-day-4
Day four of the praise habit. Dave Fadel of Fadel Enterprises in Bountiful, UT recommends giving each team member time during your Friday meeting to share not only their own experiences but a shout-out to someone who helped them during the previous days. When they know this is coming each week, they will be more inclined to stay connected and keep track of who they worked with and how they were able to help each other.
#praise-day-3
Day three of the praise habit. Praise in the moment when you can, but also have scheduled times to praise performance. You can reserve a minute or two at the start of your daily team meetings for this. As Jimmy DeGroot says: “Point out something good that’s happening or what someone accomplished yesterday. Make it sincere and give praise for the behaviors you want perpetuated. “
#praise-day-2
PRAISE: Day two of the praise habit. What can you praise? So many things. Recognize your team members when they:
Bring in a new customer from a civic group
Make an outstanding sale
T.O. a customer, which then turns into a closed sale
Work behind the scenes to make another team member look great
Go above and beyond their written job description
Volunteer to do something outside their job description
Dress well
ANCHOR #praise-day-1
Day 1: Today’s tip is about as important as “the first rule of Fight Club”. That rule is “Praise publicly, criticize privately”.
Here’s Shane Decker from INSTORE February 2009: “Whoever came up with the concept of jumbo shrimp? Or white chocolate? Sometimes, things just weren’t meant to go together. And the worst of these is ‘constructive criticism’. There’s generally nothing constructive about criticism, especially when it’s done publicly. Too many managers handle problems out in the open, on the sales floor. Yes, it’s tempting to deal with a problem the moment it happens, but it’s demoralizing not only for the guilty party, but for the whole team, and it makes everyone uneasy for the rest of the day. Closing ratios go down the tubes.”
19 Tips to Build a Driven, Happy Team That Works to Win
97 Years of Family History, One Right Decision: How Malloves Jewelers Found the Right Partner to Close with Grace
Marc Levin’s grandfather Max founded Malloves Jewelers in Middletown, CT, in 1928. Nearly a century later, Marc — the third-generation owner — knew it was time to retire. He’d watched friends and fellow jewelers navigate store closings with Wilkerson’s help, and their recommendations were hard to ignore. Once he connected with the Wilkerson team, the decision was clear. “They made me feel like family,” he says. Wilkerson’s team handled every detail day by day, kept Marc informed every step of the way and delivered results that met and exceeded his financial goals. Watch Marc share the story of Malloves Jewelers’ final chapter — and why he slept soundly through all of it.
