#praise-day-4
Day four of the praise habit. Dave Fadel of Fadel Enterprises in Bountiful, UT recommends giving each team member time during your Friday meeting to share not only their own experiences but a shout-out to someone who helped them during the previous days. When they know this is coming each week, they will be more inclined to stay connected and keep track of who they worked with and how they were able to help each other.
#praise-day-3
Day three of the praise habit. Praise in the moment when you can, but also have scheduled times to praise performance. You can reserve a minute or two at the start of your daily team meetings for this. As Jimmy DeGroot says: “Point out something good that’s happening or what someone accomplished yesterday. Make it sincere and give praise for the behaviors you want perpetuated. “
#praise-day-2
PRAISE: Day two of the praise habit. What can you praise? So many things. Recognize your team members when they:
Bring in a new customer from a civic group
Make an outstanding sale
T.O. a customer, which then turns into a closed sale
Work behind the scenes to make another team member look great
Go above and beyond their written job description
Volunteer to do something outside their job description
Dress well
ANCHOR #praise-day-1
Day 1: Today’s tip is about as important as “the first rule of Fight Club”. That rule is “Praise publicly, criticize privately”.
Here’s Shane Decker from INSTORE February 2009: “Whoever came up with the concept of jumbo shrimp? Or white chocolate? Sometimes, things just weren’t meant to go together. And the worst of these is ‘constructive criticism’. There’s generally nothing constructive about criticism, especially when it’s done publicly. Too many managers handle problems out in the open, on the sales floor. Yes, it’s tempting to deal with a problem the moment it happens, but it’s demoralizing not only for the guilty party, but for the whole team, and it makes everyone uneasy for the rest of the day. Closing ratios go down the tubes.”
19 Tips to Build a Driven, Happy Team That Works to Win
Exceeding Every Expectation: How Wilkerson Helped d’Original Jewelers Achieve an Outstanding Retirement Sale
When David Rees decided to retire after 34 years of serving Bellevue, Washington’s Eastside, he and his wife knew their exit from d’Original Jewelers needed to honor their decades-long commitment to customers while meeting their financial goals. Since opening in 1990, David had built a reputation as one of the area’s most trusted names for diamonds, custom jewelry, and repairs.
Understanding that a successful retirement sale requires more than just discounting merchandise, David chose Wilkerson to manage his transition. What impressed him most was their attention to detail, particularly in accounting and sales projections. The results far exceeded his expectations — the sale significantly outperformed projections, delivering exceptional financial results that surpassed his retirement goals.
“They were always there for support. If we needed anything, they were able to accomplish that,” David shares. For jewelers contemplating retirement, David’s experience demonstrates Wilkerson’s proven ability to deliver outstanding results while providing comprehensive support throughout the entire process. His recommendation? “100% yes.”
