Headlines

Canadian Chain Closes, Taking Service Plans With It

Published

7 years ago

August 11, 2016

Some lifetime warranties don’t last a lifetime.

Canadian chain Ben Moss Jewellers has gone into creditor protection and is closing, and customers are learning that they won’t be benefiting from lifetime service plans they purchased from the company, according to Vancouver’s News 1130. The report says the company, which is liquidating all its assets and plans to be out of business by year’s end, sent a letter to customers telling them it would stop honoring the plans. The Better Business Bureau is telling customers they can file claims as creditors and perhaps get some money back, although that outcome is unlikely.

Read more at News 1130

Wilkerson Testimonials

Wilkerson: “They Feel Like Family”

Newton’s Jewelers in Fort Smith, Ark., was a true institution. But after being at the helm for most of his life, owner (and descendent of the original founder) Kelly Newton decided it was time to retire. He chose Wilkerson to handle the sale. “I’ve known the owners of Wilkerson for a long, long time. I felt at home with them,” he says. The final retirement sale was just a “blast” and the Wilkerson sales team made it so very simple and straightforward, says Newton. Would he recommend Wilkerson to others? Absolutely. “They’ve done incredible work,” says Newton. “They feel like family.”