Headlines

Canadian Chain Closes, Taking Service Plans With It

Published

10 years ago

August 11, 2016

Some lifetime warranties don’t last a lifetime.

Canadian chain Ben Moss Jewellers has gone into creditor protection and is closing, and customers are learning that they won’t be benefiting from lifetime service plans they purchased from the company, according to Vancouver’s News 1130. The report says the company, which is liquidating all its assets and plans to be out of business by year’s end, sent a letter to customers telling them it would stop honoring the plans. The Better Business Bureau is telling customers they can file claims as creditors and perhaps get some money back, although that outcome is unlikely.

Read more at News 1130

How Howes Diamond Jewelers Closed a Location — and Opened the Door to What's Next

Dan Howes grew up in his family's jewelry business, eventually taking the helm of two locations his father launched in 1964. When it came time to consolidate, he turned to Wilkerson. "It was a pretty easy decision," Howes says, citing the company's strong reputation and a friend's successful experience. Wilkerson's proven sales roadmap delivered — meeting projected financial goals and guiding the process every step of the way. "This is their profession. They have it dialed in."