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Canadian Chain Closes, Taking Service Plans With It

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Some lifetime warranties don’t last a lifetime.

Canadian chain Ben Moss Jewellers has gone into creditor protection and is closing, and customers are learning that they won’t be benefiting from lifetime service plans they purchased from the company, according to Vancouver’s News 1130. The report says the company, which is liquidating all its assets and plans to be out of business by year’s end, sent a letter to customers telling them it would stop honoring the plans. The Better Business Bureau is telling customers they can file claims as creditors and perhaps get some money back, although that outcome is unlikely.

Read more at News 1130

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Wilkerson Testimonials | MSG Jewelers

Wilkerson Takes the Worry Out of Closing

MSG Jewelers has always treated its customers like family. When owner Mike George decided to retire and close the doors of his St. Louis, Missouri jewelry store, he selected a company to manage his going-out-of-business sale that treats its customers like family, too. That’s why he chose Wilkerson. “Wilkerson was able to do all the things that we needed,” says George. In the end, the bittersweet store closing was so much easier with Wilkerson at the helm. From marketing to pricing to inventory, Wilkerson does it all. “It’s a package deal,” says George.

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