It’s a service that keeps them coming back.
The best jewelry stores experiment to improve the shopper’s journey.
What’s causing this slippery slope?
Old GIA report identifies old lab-grown diamond as naturally produced.
From chatbots to predictive analytics, artificial intelligence has been helping jewelry retailers connect with customers for a while now.
Demand will soon overwhelm supply.
WEND’s honorable mention award expands horizons.
This business is built on relationships, after all.
Bright gemstones shake up the showroom and forge customer connections, says this store manager.
Patience is a virtue, writes Fruchtman Marketing VP Shane O’Neill.
Buying over the counter can provide you with a new customer base.
Michigan retailer Cliff Yankovich says it’s a myth.
Denise Oros says membership helped her grow her jewelry store.
Text platform quickly warns neighbors of potential threats.
AGS Labs’ contribution to diamond grading will live on, says John Carter.
Fixating on specific technologies is missing the point.
Lower prices should attract more young subscribers.
“I hit submit and waited,” she writes.
But retail jewelers can’t be complacent.
The pandemic sped up e-commerce innovations.
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