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Imagine Designs Hiring Multiple Office Positions

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Imagine Designs is a jewelry manufacturer serving the industry for over forty years. We are looking to fill 3 office positions for IMMEDIATE HIRE:

Account Manager:
Responsibilities:
• Engage clients and provide superior customer service through open communication
• Oversee customer stock and special orders to ensure on time delivery
• Place and monitor orders through internal systems
• Confirm order integrity and accurately invoice
• Engage, build, and sustain relationships through interactive communication
• Provide custom quotes based on customer needs/wants
• Proactively provide status updates to management and customers
• Assist customers with product inquiries and special order requests
• Partner with factories on custom design needs and timeframes
• Resolve order discrepancies
• Identify process improvement opportunities to improve efficiencies
• Support other areas of business as needed

Inventory Specialist:
Responsibilities:
• Review and accurately receive merchandise purchase orders/invoices and identifying/resolving discrepancies
• Process component shipments to and from factories
• Pick and reserve customer orders
• Maintain records and provide reports of incoming and outgoing products
• Implement and perform cycle counting and variance reconciliation, reporting results to management
• Process all necessary adjustments (inventory reconciliation and dispositions).
• Monitor inventory levels, memos, and sales lines
• Investigation, resolution, and communication of items on negative availability reports
• Generate reports and assist with inventory forecasting/planning and product lifecycle management
• Inspect and tag products with accuracy
• Support other areas of business as needed

Procurement Specialist:
Responsibilities:
• Act as main contact for factories regarding production orders and timeframes
• Accurately enter, confirm, and create finished and component purchase orders
• Review factory confirmations and open order reports, while identifying and reconciling discrepancies
• Monitor supply chain constraints, notifying management of process opportunities
• Communicate delivery dates and opportunities to the customer service team
• Process factory and customer returns
• Review and maintain style data ensuring information is accurate in our custom software
• Maintain records and provide reports of incoming and outgoing products
• Generate reports and assist with inventory forecasting/planning
• Support other areas of business as needed

Qualifications/Experience for all:
• College diploma and/or equivalent work experience
• Ability to work in fast-paced environment, requiring the ability to prioritize and multi-task while remaining organized
• Ability to work well in small teams, coordinating between different departments to prioritize & process inbound/outbound transactions, as well as work independently with support from co-workers
• Must be able to professionally interact with team members and customers/suppliers and have the ability to take and understand directions
• Experience in production planning and supply chain management preferred, including understanding of min/max inventory and sales analysis
• Proficiency in Microsoft Excel required
• Fluency with Excel PivotTables & charts, Microsoft Outlook, PowerPoint, and Word preferred
• Familiarity with manufacturing/ERP software preferred
• Familiarity with EDI and CommerceHub order processing systems preferred
• Candidates should be adept with numbers and be comfortable dealing with large datasets
• A high attention to detail and accuracy in recording data is required
• Have strong customer service and computer skills
• Jewelry experience preferred

About Imagine Designs/Imagine Bridal:

Imagine Designs is a jewelry wholesaler located in Great Neck, NY with close proximity to Queens and NYC , with easy access to LIRR and MTA Bus.

Send resumes to [email protected]