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Jewelry Sales Manager

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We are seeking a Jewelry Sales Floor Manager to join our team! Perry’s Diamonds & Estate Jewelry is the Southeast’s premier family-owned and operated diamond and estate jeweler located in Charlotte, NC. As Sales Floor Manager, your primary responsibilities will be to manage and grow retail sales, and build and strengthen relationships with new and existing clients.

Responsibilities:

• Perform all functions of opening and closing the store daily when scheduled
• Supervise team of retail sales associates, including setting, tracking and assisting sales associates in achieving monthly and yearly sales goals.
• Train and evaluate employees on product knowledge, vendor knowledge, clienteling, store policy and procedure, and sales skills
• Run weekly sales team training meetings
• Be a team leader, including assisting and performing other duties as needed or assigned.
• Ensure client satisfaction and resolve escalated customer complaints as necessary

Required Qualifications:

• Ability to thrive in a fast-paced environment
• Excellent written and communication skills
• Strong leadership qualities and interpersonal skills

Preferred Qualifications:

• Previous experience in jewelry sales and/or jewelry sales management
• Graduate Gemologist degree or other completed GIA course work

Interested applicants should email resume and cover letter to Hadley Perry at [email protected].