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What We’ve Learned: Manufacturers & Designers Discuss Business in a Post-COVID-19 Environment

WEBINAR: A panel of jewelry manufacturers explores the industry’s “new normal” — and what the future jewelry retailing landscape may look like.

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THE JEWELRY INDUSTRY is resilient, but rarely has it experienced an event like the COVID-19 pandemic. In this hour-long webinar, Megan Crabtree of Crabtree Consulting moderates a panel including JBT President Erich Jacobs, RDI Diamonds’ VP of Operations Andrew Rickard and President and Founder Pratima Sethi of Sethi Couture to explore the industry’s “new normal” — and what the future jewelry retailing landscape may look like.

In this webinar, you will learn:

  • How jewelers and manufacturers can benefit from newly established, remote ways of doing business
  • How new product development and delivery will be handled after quarantine and what jewelers can expect
  • Why retailer/vendor communication can be the keystone to a more secure financial future

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SPONSORED VIDEO

Family Legacy, New Chapter: How Wilkerson Turns 89 Years of History Into Future Success

After 89 years of serving the Albany community, Harold Finkle Your Jeweler faced a pivotal decision. For third-generation owner Justin Finkle, the demanding hours of running a small business were taking precious time away from his young family. "After 23 years, I decided this was the time for me," Finkle explains. But closing a business with nearly nine decades of inventory and customer relationships isn't something easily managed alone. Wilkerson's comprehensive approach transformed this challenging transition into a remarkable success story. Their strategic planning handled everything from advertising and social media to inventory management and staffing — elements that would overwhelm most jewelers attempting to navigate a closing sale independently. The results speak volumes. "Wilkerson gave us three different tiers of potential goals," Finkle notes. "We've reached that third tier, that highest goal already, and we still have two weeks left of the sale." The partnership didn't just meet financial objectives—it exceeded them ahead of schedule.

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