Creating the Sales Experience Your Customer Expects

Published

4 years ago

March 30, 2022

Retailers have been talking about the “customer journey” and “customer experience” for years, identifying all the touchpoints in the customer lifecycle from acquisition to long-term retention. Ryan Blumenthal from Clientbook and Stuart Blessman from Punchmark discuss how to meet customers where they are, use the technology they want you to use and extend the experience beyond the four walls of your store in this 50-minute info-packed webinar.

After 35 Years in Kent, Bonaci Fine Jewelers Found the Right Partner to Close the Right Way

Bob Bonaci spent 35 years building a jewelry business and community presence in Kent, Washington. When he decided it was time to retire, he knew the process would take careful planning — and the right help. Fellow jewelers who’d been through it pointed him to Wilkerson. The results exceeded expectations. Wilkerson’s hands-off approach let Bonaci step back while the team handled every detail, meeting his personal and financial goals throughout. “It is phenomenal, the success that we’ve had.” Watch Bob share his retirement story.