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Department Store Revamps Fine Jewelry Room to Create Private Shopping Experience

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Each counter has a screened seating area.

British department store Harrods has remodeled its fine jewelry room to transform it into a private and more personalized shopping environment, Luxury Daily writes. The article says that the room now includes screened seating areas for each counter that sells exclusive and rare pieces, as well as bespoke lighting. “We have seen an increase in demand for high jewelry, large stone sales and bespoke orders across the department in recent years, so [we] have included private VIP salons to facilitate these conversations within each of the counters,” says Helen David, fashion director at Harrods, in a statement.

A rendering of Harrod’s new fine jewelry department.

Read more at Luxury Daily

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Alex and Gladys Rysman are the third generation to run Romm Jewelers in Brockton, Mass. And after many decades of service to the industry and their community, it was time to close the store and take advantage of some downtime. With three grown children who each had their own careers outside of the industry, they decided to call Wilkerson. Then, the Rysmans did what every jeweler should do: They called other retailers and asked about their own Wilkerson experience. “They all told us what a great experience it was and that’s what made us go with Wilkerson.” says Gladys Rysman. The results? Alex Rysman says he was impressed. “We exceeded whatever I expected to do by a large margin.”

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