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Diamond District Jeweler Steps Up for Runner Who Lost Heirloom Engagement Ring During NYC Half-Marathon

A New York City jeweler’s offer to replace a runner’s lost family heirloom turned a heartbreaking story into a feel-good one — and a lesson in smart local marketing.

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Diamond District Jeweler Steps Up for Runner Who Lost Heirloom Engagement Ring During NYC Half-Marathon
An image of Isabel Lahn-Schroeder’s lost engagement ring. PHOTO: ABC EYEWITNESS NEWS 7

When Isabel Lahn-Schroeder crossed the finish line of the United Airlines NYC Half Marathon, she had just set a personal record. Then she realized her engagement ring was gone.

According to ABC Eyewitness News 7 (VIDEO), Lahn-Schroeder, a social worker at Lenox Hill Hospital, believed she lost the ring somewhere around mile ten, near Central Park South. The ring — a multi-stone flower design — was a family heirloom that had been converted from a tie clasp and passed down through her fiancé’s family for generations. She retraced her steps, checked lost and found, and visited the local police precinct. Nothing.

Her story aired on Eyewitness News on March 25.

The next day, New York’s famed Diamond District heard her.

Zak Nissanov of Big Apple Jewels reached out with an offer to make a free replica of the ring. “What we’d like to do is make you a replica of the exact same ring that you lost without any pay. We’re happy that you came out to New York, ran the marathon and it’s an opportunity for us to take part in your special day,” Nissanov told WABC. The follow-up report aired March 26. (VIDEO)

“Very nice, very generous,” said Liz Cho of Eyewitness News’ Liz Cho. “Yes, way to go Big Apple Jewels,” added Eyewitness News anchor Joe Torres.

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Takeaway for independent jewelers: Big Apple Jewels didn’t manufacture this story — they just paid attention to local news and acted. The gesture was genuine, the cost was manageable, and the result was a television segment on a major-market ABC affiliate. Local news outlets are always looking for feel-good follow-ups to emotional stories. Is there a lost heirloom, a cash-strapped couple, a community member in need somewhere in your market right now? Your store has skills and resources that can make a real difference — and the kind of goodwill that no ad buy can replicate.

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After 35 Years in Kent, Bonaci Fine Jewelers Found the Right Partner to Close the Right Way

Bob Bonaci spent 35 years building a jewelry business and community presence in Kent, Washington. When he decided it was time to retire, he knew the process would take careful planning — and the right help. Fellow jewelers who’d been through it pointed him to Wilkerson. The results exceeded expectations. Wilkerson’s hands-off approach let Bonaci step back while the team handled every detail, meeting his personal and financial goals throughout. “It is phenomenal, the success that we’ve had.” Watch Bob share his retirement story.

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