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Crazy Like A Retail Fox

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Crazy Like A Retail Fox

You’ve probably heard it said that the definition of insanity is doing the same thing you’ve always done and expecting different results. But do you really believe it? What are you doing differently this month to make sure your store rocks the holidays?

I was encouraged by the turnout for September’s “Ack the Deck” conference, which teamed marketing expert Jim Ackerman with sales guru Shane Decker in a two-day “boot camp” to prepare owners and salespeople for the holiday selling season. More than 60 jewelry professionals believed their fourth-quarter success was important enough to invest their time and money in this educational experience.

Likewise, I’m sure you have plans in place to ensure your holiday success. But that doesn’t mean it’s too late to add some low-effort, high-reward activities to your strategy.

For this issue’s lead story, we sought out best retail practices for last-minute efforts to improve holiday sales results for jewelers. From social media tips to creative sales spiffs to unusual marketing lures to draw your best clients, you’re sure to read something that you can implement and be successful with.

You’ll also find holiday-specific advice from our columnists, including a crunchtime checklist from David Brown, advice on raising your average repair sale from David Geller, and Shane Decker’s tips for closing the “just looking” client.

So don’t just read the magazine and then go about business as usual. Find one or more initiatives you like, implement them with your team, and see what happens. Anything else would be insane!

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Trace Shelton
Editor-in-Chief, INSTORE

trace@smartworkmedia.com

 

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This Third-Generation Jeweler Was Ready for Retirement. He Called Wilkerson

Retirement is never easy, especially when it means the end to a business that was founded in 1884. But for Laura and Sam Sipe, it was time to put their own needs first. They decided to close J.C. Sipe Jewelers, one of Indianapolis’ most trusted names in fine jewelry, and call Wilkerson. “Laura and I decided the conditions were right,” says Sam. Wilkerson handled every detail in their going-out-of-business sale, from marketing to manning the sales floor. “The main goal was to sell our existing inventory that’s all paid for and turn that into cash for our retirement,” says Sam. “It’s been very, very productive.” Would they recommend Wilkerson to other jewelers who want to enjoy their golden years? Absolutely! “Call Wilkerson,” says Laura. “They can help you achieve your goals so you’ll be able to move into retirement comfortably.”

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