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Editor's Note

Editor’s Note: Trace Shelton Says Give Social A Chance




A new perspective on social media could yield holiday magic.

Published in the September 2014 issue

It’s a touchy subject — one you may have described with phrases like “necessary evil” … “pain in the neck” … “can’t live with, can’t live without.” No, I’m not talking about Congress, or even your ex; I’m talking about social media. But before you walk away from these confounding communication channels for good, hear me out.

It’s true that most retailers have a Facebook page (and/or Twitter, Pinterest or Instagram accounts), but beyond occasional posts about their stores or photos of new jewelry, many have no idea how to use social media to drive traffic. If that’s you, then our lead story is your rainbow bridge to a whole new world of possibilities.

Contrary to popular belief, social platforms can be used as the free marketing vehicles that they were purported to be when they first came on the scene, and we’ve got the success stories to prove it. Ten success stories, to be exact, and just in time for the holidays. From innovative contests to daily gift guides to targeted videos, these promotions are simple yet remarkably effective for the retailers who used them in 2013. Choose one or two, adapt them for your market, and see if you can’t boost your holiday traffic at very little cost to your ad budget. And if that weren’t enough, we’ve got a dozen more social media strategies to keep clients engaged and business rolling all year long.


If you’ve been considering a breakup with social media, now is the perfect time to rekindle your relationship. You may find that the marketing love of your life was right in front of you the whole time.

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Orin Mazzoni, Jr., the owner of Orin Jewelers in Garden City and Northville, Michigan, decided it was time to downsize. With two locations and an eye on the future, Mazzoni asked Wilkerson to take the lead on closing the Garden City store. Mazzoni met Wilkerson’s Rick Hayes some years back, he says, and once he made up his mind to consolidate, he and Hayes “set up a timeline” for the sale. Despite the pandemic, Mazzoni says the everything went smoothly. “Many days, we had lines of people waiting to get in,” he says, adding that Wilkerson’s professionalism made it all worthwhile. “Whenever you do an event like this, you think, ‘I’ve been doing this my whole life. Do I really need to pay someone to do it for me?’ But then I realized, these guys are the pros and we need to move forward with them.”

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