An amazing sales performance resulted in an equally amazing reward.
Engaging personal discussions with the people shaping the future of jewelry retail.
The customer was searching for a pair of special blue earrings for his wife.
A kind gesture heals a customer relationship gone sour.
He had a disaster on the bench. How could he tell his suspicious customer?
The owner of Green Lake Jewelry Works shares the story of his rise.
She discusses key high and low points in her journey.