Videos Archives

Gene the Jeweler6 years ago

This Jeweler Deals With a Disgusting Problem Every Day — and It Just Doesn’t Seem Worth It

The fictional Gene once again shows us what not to do.

Jimmy Degroot6 years ago

Jewelers, It’s Time to Stop Being a Pinball. Here’s How …

Jimmy DeGroot talks about getting into the right mindset.

Gene the Jeweler6 years ago

Your Jewelry Store Doesn’t Need a ‘Profit Center’ Like This

Gene explains the 'circle of jewelry life.'

Jimmy Degroot6 years ago

He Posted This on His Store Wall … and Saw Immediate Sales Results

Jimmy DeGroot talks about the power of observation.

Gene the Jeweler6 years ago

This Jeweler-Store Employee Is ‘Quirky’ — or Is She Toxic?

Gene the Jeweler describes his best salesperson.

Jimmy Degroot6 years ago

This Approach Can Lead to Exponential Growth for Jewelers

Jimmy DeGroot talks about creating the right environment.

Gene the Jeweler6 years ago

When a Jewelry-Store Employee Has a Major Personal Hygiene Problem …

Gene the Jeweler reveals another big problem.

Jimmy Degroot6 years ago

Do This Right Before You Open Your Jewelry Store Each Day

It takes less than 5 minutes.

Gene the Jeweler6 years ago

Jewelry Employee Is Late Every Day … So Why Not Fire Him?

Gene the Jeweler is sure things will improve.

Jimmy Degroot6 years ago

A Single Decision Changed Everything for This Jewelry Store

Remember, NOW is your time.

Gene the Jeweler6 years ago

Set Clear Expectations for Your Staff — or You Could End Up with a ‘Margie’

Gene the Jeweler learned the hard way.

Jimmy Degroot6 years ago

Stop Boring Your Clients to Death — and Start Delighting Them

Don't throw away time and money.

Videos6 years ago

Setting the Stage for a Million-Dollar Sale

Shane Decker is one of jewelry’s true “Monsters of Sales”. In this video from the 2012 Smart Jewelry Show, Shane tells you what it takes to...

Jim Ackerman6 years ago

9 Secrets That Guarantee You’ll Never Worry About Lousy Sales Again

Want to see sales soar? In this keynote session from the 2012 Smart Jewelry Show, Jim Ackerman reveals nine secrets that will help you improve the...

Gene the Jeweler6 years ago

Please Don’t Train Your People the Way Gene the Jeweler Does

Which is basically not at all.

Videos23 years ago

Jeweler Gives Nod to HBO’s “Game of Thrones” with “Bend the Knee” Campaign

Video is a take-off on the TV show’s opening montage and music.

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This Jeweler Deals With a Disgusting Problem Every Day — and It Just Doesn’t Seem Worth It

Jewelers, It’s Time to Stop Being a Pinball. Here’s How …

Your Jewelry Store Doesn’t Need a ‘Profit Center’ Like This

He Posted This on His Store Wall … and Saw Immediate Sales Results

This Jeweler-Store Employee Is ‘Quirky’ — or Is She Toxic?

This Approach Can Lead to Exponential Growth for Jewelers

When a Jewelry-Store Employee Has a Major Personal Hygiene Problem …

Do This Right Before You Open Your Jewelry Store Each Day

Jewelry Employee Is Late Every Day … So Why Not Fire Him?

A Single Decision Changed Everything for This Jewelry Store

Set Clear Expectations for Your Staff — or You Could End Up with a ‘Margie’

Stop Boring Your Clients to Death — and Start Delighting Them

Setting the Stage for a Million-Dollar Sale

9 Secrets That Guarantee You’ll Never Worry About Lousy Sales Again

Please Don’t Train Your People the Way Gene the Jeweler Does

Jeweler Gives Nod to HBO’s “Game of Thrones” with “Bend the Knee” Campaign

Here’s the Answer to May’s Gem Quiz

21 Retailers Make Roster of Reputation Rankings

New York City Jeweler Takes Family Business Online

Time for More “Me Time”? Time to Call Wilkerson

Jewelry Ponzi Scheme: NY Man Gets Federal Prison Term

Jeff Bezos’s Engagement Ring for Lauren Sánchez May Be Worth $2.5M

GN Diamond Presents: IT’S SHOWTIME!

How To Deal With Difficult People

Understanding How to Increase the True Lifetime Value of A Customer