The all-important fourth quarter—the most important one for retail jewelers—is here. Now’s the time to shape up and clean up your clienteling efforts to get stellar...
As your retail business reopens and you continue to navigate the modern market, you and your team will need to understand these new expectations and adapt...
Ecommerce has become an everyday thing in the post-pandemic retail world. But nothing can beat that personal touch. Asaf Herskovitz and Shane Decker discuss the ways...
Clientbook, one of the nation’s fastest growing clienteling platforms, has designed a new and easy way to blend automated messaging with easy-to-use customization features that save...
Day 1: July 27, 2020 1 PM EDT Desktop Interview: Suna Bros. A talk by Danielle Barber, Heidi Cook and Diane Vunic of Suna Bros. ...
Right now, jewelry retailers need suppliers to not only support them, but help them be successful — and vice-versa.
GN Diamond’s Asaf Herskovitz and sales trainer extraordinaire Shane Decker discuss the new retail rules for selling diamonds and diamond jewelry in the post-COVID-19 era.
Learn how to improve vendor-retailer relationships in our next webinar on Thursday, June 18.
Catch all the new products and all the education from INSTORE's big week of online events.
Sponsored by Podium, this webinar tells retail jewelers how to manage their customer journeys — from initial search to final sale — 100% digitally.
How will the classic jewelry industry 'road warrior' evolve in the pandemic era?
Andrea Hill discusses what kind of content will bring customers back to your store.
Learn what digital activities should become mainstays in your pandemic-era business.
With quarantine conditions slowly lifting, crime will soon be on the rise. Are you ready?
With so many stores still experiencing mandated closures, jewelers and manufacturers are learning new ways to sell. From Zoom sales calls to expanded clienteling efforts, there...
With jewelry retailers in some states starting to reopen, we outline the action items required to get rolling operationally.
Is there a security risk in having clients wearing masks in your store? Is curbside delivery safe? Get answers from security experts.
A panel of jewelry manufacturers explores the industry’s “new normal” — and what the future jewelry retailing landscape may look like.
Learn how to start making sales when business resumes, including changes in sales techniques that can still communicate warmth and connection without the traditional handshake.
Learn more about the history and lore of natural diamonds with DPA’s The Diamond Journey.