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Expected Changes, Political Undercurrents and More of Your Letters From December

Plus a criticism for those who take in jewelry they can’t fix.

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hadn holding INSTORE mag

Change Is Coming

  • Major changes coming. Election, vaccines … we are starting to see the light at the end of the tunnel (a good thing). — Alex Weil, Martin’s Jewelry, Torrance, CA
  • With the possibility of Biden being president, better get real healthy financially to weather the coming storm. — James Adair, Adair Jewelers, Missoula, MT
  • Hang in there. COVID-19, cyber sales, electronic sales, and just doldrums … all will pass in time. — Warren Lakein, Lakein’s Jewelers of Hamilton, Baltimore, MD
  • The question now is: Where do we go from here? Will business continue to thrive, or will it dry up again? I love that people are buying, having items fixed, and designing, but having been in this business for 30 years, as the customer’s money goes, so does our business. Hope for the best! — Rick Nichols, Nassau Jewelry, Fernandina Beach, FL

Shame in Your Game

  • There’s no shame in not doing a job that you know nothing about; there is shame if you destroy or damage a customer’s piece that you never should’ve touched. That customer will destroy your reputation any chance they get. — Earl Grenfell, Spellbound Fine Jewelry, Port Washington, NY

Appeal for Unity

  • Can’t we all just wear a mask — to paraphrase Rodney King. — Robert Borneman, Diamond Jewelers, Centereach, NY

Cheers to All

  • Here’s to a strong end to a challenging year and a new beginning in 2021! Cheers. — Marc Majors, Sam L. Majors, Midland, TX
  • We hope all of our fellow jewelers stay safe and do well in business. — Nancy and Pierre Plante, Plante Jewelers, Swansea, MA

Over the years, INSTORE has won 80 international journalism awards for its publication and website. Contact INSTORE's editors at [email protected].

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Wilkerson Testimonials

Gone Fishin’ (Thanks to Wilkerson)

Whether you want to go fishing — or enjoy some of the other good things life has to offer — you can take a cue from Jim Adair and choose Wilkerson to run your retirement sale. After 38 years in business, Adair decided it was time to enjoy some free time. His Missoula, Montana store, Adair Jewelers, will stay in business but without him at the helm. It was the perfect opportunity to call in the experts in retirement sales. Adair says he spoke to a lot of people who have done retirement sales to help him make his decision and he chose Wilkerson. “Wilkerson seemed to have the best set up, the best organization, the most current marketing of any of them,” he says. “If you want to run a successful sale, you have too much money on the line to be screwing around with trying to do it yourself.”

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