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Finalist-ACS 2002 - Jared

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Jared, Akron, OH

OWNER: Jared; ADDRESS: 375 Ghent Road, Akron, OH 44333; PHONE: 330-668-5000


THE REDESIGN of this handsome freestanding store by design group Jencen took place in 1998, and it’s an ongoing process to maximize selling power. The muted color scheme brings the attention squarely to the jewelry, which is showcased in brightly lit, airy cabinets with a uniform white theme. There’s a kids’ area to add a splash of color, a coffee station to ensure customers don’t lose that buzz for shopping, and strategically-placed pictures of models in jewelry to help customers visualize what they’re buying.

The panel was divided on this store. Bob Olmstead rated it highly, saying, “Jared has a strong interior and exterior brand presentation,” but adds a note of caution: “The challenge will be remaining intimate and responsive to the various individual markets they serve in terms of merchandising, events and so on.” For Anne Sowden, the store was “too stark, too modern, too shiny both inside and out.” Karen Karch liked the look of the ceiling, but “Overall it’s not my style.” Gwen Carrington singles out customer traffic management, saying “The layout seems to do a nice job of leading the customers through the product areas as they shop.”

Jared interior

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Copycat Tips:

  • Uniformity creates a strong brand identity, large pictures provide the right measure of product impact

Watch Out For:

  • Convential layouts are great … unless the store next door is a mirror image

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When There’s No Succession Plan, Call Wilkerson

Bob Wesley, owner of Robert C. Wesley Jewelers in Scottsdale, Ariz., was a third-generation jeweler. When it was time to enjoy life on the other side of the counter, he weighed his options. His lease was nearing renewal time and with no succession plan, he decided it was time to call Wilkerson. There was plenty of inventory to sell and at first, says Wesley, he thought he might try to manage a sale himself. But he’s glad he didn’t. “There’s no way I could have done this as well as Wilkerson,” he says. Wilkerson took responsibility for the entire event, with every detail — from advertising to accounting — done, dusted and managed by the Wilkerson team. “It’s the complete package,” he says of the Wilkerson method of helping jewelers to easily go on to the next phase of their lives. “There’s no way any retailer can duplicate what they’ve done.”

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