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From Alternative Metal Safety Concerns to Recession Casualties, Your Letters for February

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Learning Buddies 

Because of the incredible stories and innovations I read about in your magazine, I am constantly spinning my thoughts around change and new directions. Thank you for putting those ideas in my head and helping me dream! — Susan Eisen, Susan Eisen Fine Jewelry & Watches, El Paso, TX

Your magazine is the most informative magazine in our industry! We use it to teach and to show and train our staff. The surveys are very beneficial. I can’t say enough about what we learn from your magazine. Looking forward to all the issues in 2018.  Newt Starnes, Newton’s Jewelry, Flowood, MS

INSTORE is a great resource to keep current, share ideas and train newbies to our industry. Keep up the great work. We look forward to every issue!!! — Katherine Lesse, Abracadabra Jewelry, Ann Arbor, MI

Safety First

Would love to see an article about alternative metals and the safety implications. We’ve had a lot of customers that don’t know the risks of inexpensive alternative metals, and it feels like it’s something that isn’t talked about within the industry. After talking with our local hospital, which is not equipped to cut off tungsten, cobalt or titanium, we’ve stopped selling them. — Chris Wattsson, Wattsson & Wattsson Jewelers, Marquette, MI

No Worries 

When folks come in and mention not trusting jewelers, we tell them not to worry about that. All the bad ones are gone. If they did not have a rock-solid business, the recession killed them and they are no longer a threat. There is room for all of us: mom-and-pops and the Internet. — Jo Goralski, The Jewelry Mechanic, Oconomowoc, WI

This article originally appeared in the February 2018 edition of INSTORE.

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Downsizing? Wilkerson Is Here to Help

Orin Mazzoni, Jr., the owner of Orin Jewelers in Garden City and Northville, Michigan, decided it was time to downsize. With two locations and an eye on the future, Mazzoni asked Wilkerson to take the lead on closing the Garden City store. Mazzoni met Wilkerson’s Rick Hayes some years back, he says, and once he made up his mind to consolidate, he and Hayes “set up a timeline” for the sale. Despite the pandemic, Mazzoni says the everything went smoothly. “Many days, we had lines of people waiting to get in,” he says, adding that Wilkerson’s professionalism made it all worthwhile. “Whenever you do an event like this, you think, ‘I’ve been doing this my whole life. Do I really need to pay someone to do it for me?’ But then I realized, these guys are the pros and we need to move forward with them.”

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