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True Tales

From Dead Horse Tails to Live Human Heads: Some Jobs You Just Have to Decline

Two jewelers tell of the jobs they’ve turned down.

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  • A woman walked into the studio carrying a dead horse’s tail. “My mom’s horse died, and I want to make a bracelet for her.” I explained we are metalsmiths, and the tail was hair. She answered, “I know, I need a bracelet.” Deep sigh. — Jo Goralski, The Jewelry Mechanic, Oconomowoc, WI
  • A customer asked me to solder a chain clasp closed while she was wearing it so she could never take it off. Offered to wear a wet towel on her head so she didn’t “catch on fire”… We politely declined the job. — Christine Graichen, Malloves Jewelers, Middletown, CT

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How Howes Diamond Jewelers Closed a Location — and Opened the Door to What's Next

Dan Howes grew up in his family's jewelry business, eventually taking the helm of two locations his father launched in 1964. When it came time to consolidate, he turned to Wilkerson. "It was a pretty easy decision," Howes says, citing the company's strong reputation and a friend's successful experience. Wilkerson's proven sales roadmap delivered — meeting projected financial goals and guiding the process every step of the way. "This is their profession. They have it dialed in."

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