"How do I know you’re not going to say you had a 1-carat D VS1 diamond when you pick it up?”

To the customer who asked, “How do I know you’re not going to switch out my L-I3 0.25-carat for a CZ?”

Woulda Coulda Shouldas are provided anonymously by INSTORE’s Brain Squad


This article originally appeared in the April 2018 edition of INSTORE. 

What's the Brain Squad?

If you're the owner or top manager of a U.S. jewelry store, you're invited to join the INSTORE Brain Squad. By taking one five-minute quiz a month, you can get a free t-shirt, be featured prominently in this magazine, and make your voice heard on key issues affecting the jewelry industry. Good deal, right? Sign up here.


 
JEWELER SUCCESS STORIES

Wilkerson Steps in When It’s Time to Step Back

Jim Russell of Stein Jewelry in Madison, Mississippi, says Wilkerson seamlessly handled the sale that let him and his wife “do the things that we have always wanted to do.” Trust Wilkerson to handle your end of business sale—they’ll be there every step of the way.

 


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