“Oh, I did just fine in school, but I skipped the a**hole language class so maybe that’s why I didn’t understand you!”

To the customer who came in to pick up a repair. We had to cut off his wedding band because he had put weight on over the years but had never taken his ring off. When he was picking it up, we took his information down. When I asked him if his street was spelled one word or two, he said to me, “You didn’t do very well in school did you?” I just shrugged it off but was thinking ...


This article originally appeared in the September 2018 edition of INSTORE.      


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