You know how it goes: You're dealing with a customer, and you think of the perfect thing to say. Except it's perfect only in terms of sarcastic wit. It's absolutely horrible in every other way. Below are four things you might like to say, but had better not.
We'll be publishing more in coming weeks — keep an eye out for the full series of "20 Top Things You Should Never Say to Customers." (To get them all, be sure to sign up for INSTORE Bulletins at instoremag.com/bulletins.)
Choose your comparisons wisely.
Also not recommended: "Sport."
Sometimes the less said, the better.
Because it's not about you.
Latest Fun Stories
Forget Postcards ... This Jeweler's 2-Page Letter Brought $80K in Business
Jim Ackerman explains how it worked.