Strange stories from the front lines We had a young boy in our store who thought our showcases were tasty. He started at one end, stuck...
?Our decor and presentation leads some people to assume our store is more of a museum than a retail jewelry store. Many times people come in...
One Saturday, a lady came in, marched up to my husband and announced loudly: “I need a pair of big, beautiful gonads. The darker the purple...
As long as we’re thinking big, how about adding one of these super-sellers to your sales staff? sda
The competition will scream, and the purists will grumble. But if your batting average is down and you’re no longer hitting home runs on the sales...
Every year, we all make New Year’s resolutions. And sooner or later, we end up breaking them. In fact, depending on when this magazine reaches you,...
Strange Stories From The Front Lines ?We had a customer who wanted a custom-made solid gold necklace made up of dog bones all connected around the...
About eight years ago in March, one of my customers came into my store with the physical assistance of a friend. I had known for some...
I buy and sell estate items. One year I bought a ring from a client, and held it in my office for a long time …...
sda
This month, there’s a section in our lead entitled ?15 Things You Should Never Say To Customers.? Be sure to check it out. It could be...
Cheeks are blushing. Hearts are aflutter. Yes, once again, we’ve reached the most romantic time of the year, that day when we are all compelled to...
Strange stories from the front lines ?One day, a good customer came in and wanted to talk to us about doing a custom design. She and...
It was getting late in the day at our little trade shop at the end of Miles Street, a dead-end street in an old mill town....
Here’s a bead stringing adventure I had about 15 years ago. A lady walked up to the counter with a zip lock baggie full of brownish-colored...
“In the End” looks at some of the year’s biggest, most provocative business titles.
It’s summer Blockbuster season and, if you’re like us, you looked at the offerings of Riddick? White Chicks? It’s high time Hollywood took notice of an...
Our lives are exciting, aren’t they? Filled with dramatic high-stakes negotiations, romance, glittering jewels, and extreamly compliated appraisal forms. Well, the In the End team thinks...
Strange stories from the front lines “One morning a gentleman phoned to tell me he would like to replace a ring his wife lost. Ring size...
The oddest material I have seen used for jewelry is in Alaska, where some jewelers would sell (and I am not making this up, just reporting...
