One morning before Christmas, one of our sales associates mentioned that a strand of black pearls was missing. This was a strand that was usually displayed...
That wasn't white cookie dough, unh-uh.
One of our regular customers was dating a man who passed away. She came in and asked us to make a shell-shaped pendant, with a lid...
Strange stories from the frontlinesMOMENT OF TOOTH ?The strangest engagement ring we ever made was for a woman who answered our ad in the Yellow Pages. She...
Dad decided to try a new setting technique when resetting Mom’s engagement diamond. Well, she noticed it missing out of the setting not long after she...
VALUE SHOPPER ?ON CHRISTMAS EVE, an elderly gentleman came into the store looking for a sapphire eternity band. We didn’t have one in stock and explained to...
I worked with a salesman for 25 years and once witnessed him working a customer. The client had asked him if, in his professional opinion, a...
THE CLEAVAGE CLOSE. I was showing a two-tone reversible omega with a diamond slide. Our customer wanted to see how it looked on one of our...
A couple comes in the store and I ask, “Are we looking for something special today?” The lady says yes, she is looking at wedding rings....
This guy had some issues.
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