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Future Jewelers of America: Dylan Milkins

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Future Jewelers of America: Dylan Milkins

[dropcap cap=D]ylan Milkins is the 16-year-old son of Burdett and Christine Milkins of Milkins Jewelers in Monroe, MI.[/dropcap]

Dylan began his in-store experience around the age of 7 and took on the mantel of part-time sales associate last summer. Dylan learned some valuable lessons — like it’s probably not a good idea to complain to a customer that your feet hurt when you yourself have been wearing tennis shoes all day and she is wearing high heels!

Then came the age-old lesson of “be careful of what you wish for.” Dylan had been assigned the position of official gift wrapper and had grown weary of Scotch tape and bows. His father promoted him to watch battery changer, with an assignment to change every watch battery presented by a customer within a 5 to 15 minute period and provide the best service possible. As fate would have it, the very next customer who walked in the door held a plastic bag containing 25 watches needing batteries!

When asked if he had met any unusual people during his time at the store, Dylan simply says: “They’re all unusual!”

[li]Have a “Future Jeweler” for us? E-mail [email protected].[/li]

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[span class=note]This story is from the December 2010 edition of INSTORE[/span]

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Wilkerson Testimonials

If It’s Time to Consolidate, It’s Time to Call Wilkerson

When Tom Moses decided to close one of the two Moses Jewelers stores in western Pennsylvania, it was time to call in the experts. After reviewing two candidates, Moses, a co-owner of the 72 year-old business, decided to go with Wilkerson. The sale went better than expected. Concerned about running it during the pandemic, Moses says it might have helped the sale. “People wanted to get out, so there was pent-up demand,” he says. “Folks were not traveling so there was disposable income, and we don’t recall a single client commenting to us, feeling uncomfortable. It was busy in here!” And perhaps most importantly, Wilkerson was easy to deal with, he says, and Susan, their personal Wilkerson consultant, was knowledgeable, organized and “really good.” Now, the company can focus on their remaining location — without the hassle of carrying over merchandise that either wouldn’t fit or hadn’t sold. “The decision to hire Wilkerson was a good one,” says Moses.

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Future Jewelers of America: Dylan Milkins

Published

on

Future Jewelers of America: Dylan Milkins

[dropcap cap=D]ylan Milkins is the 16-year-old son of Burdett and Christine Milkins of Milkins Jewelers in Monroe, MI.[/dropcap]

Dylan began his in-store experience around the age of 7 and took on the mantel of part-time sales associate last summer. Dylan learned some valuable lessons — like it’s probably not a good idea to complain to a customer that your feet hurt when you yourself have been wearing tennis shoes all day and she is wearing high heels!

Then came the age-old lesson of “be careful of what you wish for.” Dylan had been assigned the position of official gift wrapper and had grown weary of Scotch tape and bows. His father promoted him to watch battery changer, with an assignment to change every watch battery presented by a customer within a 5 to 15 minute period and provide the best service possible. As fate would have it, the very next customer who walked in the door held a plastic bag containing 25 watches needing batteries!

When asked if he had met any unusual people during his time at the store, Dylan simply says: “They’re all unusual!”

Advertisement

[li]Have a “Future Jeweler” for us? E-mail [email protected].[/li]

[span class=note]This story is from the December 2010 edition of INSTORE[/span]

Advertisement

SPONSORED VIDEO

Wilkerson Testimonials

If It’s Time to Consolidate, It’s Time to Call Wilkerson

When Tom Moses decided to close one of the two Moses Jewelers stores in western Pennsylvania, it was time to call in the experts. After reviewing two candidates, Moses, a co-owner of the 72 year-old business, decided to go with Wilkerson. The sale went better than expected. Concerned about running it during the pandemic, Moses says it might have helped the sale. “People wanted to get out, so there was pent-up demand,” he says. “Folks were not traveling so there was disposable income, and we don’t recall a single client commenting to us, feeling uncomfortable. It was busy in here!” And perhaps most importantly, Wilkerson was easy to deal with, he says, and Susan, their personal Wilkerson consultant, was knowledgeable, organized and “really good.” Now, the company can focus on their remaining location — without the hassle of carrying over merchandise that either wouldn’t fit or hadn’t sold. “The decision to hire Wilkerson was a good one,” says Moses.

Promoted Headlines

Most Popular