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Future Jewelers of America: Dylan Milkins

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Future Jewelers of America: Dylan Milkins

[dropcap cap=D]ylan Milkins is the 16-year-old son of Burdett and Christine Milkins of Milkins Jewelers in Monroe, MI.[/dropcap]

Dylan began his in-store experience around the age of 7 and took on the mantel of part-time sales associate last summer. Dylan learned some valuable lessons — like it’s probably not a good idea to complain to a customer that your feet hurt when you yourself have been wearing tennis shoes all day and she is wearing high heels!

Then came the age-old lesson of “be careful of what you wish for.” Dylan had been assigned the position of official gift wrapper and had grown weary of Scotch tape and bows. His father promoted him to watch battery changer, with an assignment to change every watch battery presented by a customer within a 5 to 15 minute period and provide the best service possible. As fate would have it, the very next customer who walked in the door held a plastic bag containing 25 watches needing batteries!

When asked if he had met any unusual people during his time at the store, Dylan simply says: “They’re all unusual!”

[li]Have a “Future Jeweler” for us? E-mail editor@instoremag.com.[/li]

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[span class=note]This story is from the December 2010 edition of INSTORE[/span]

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Ready to Relocate? Wilkerson Makes Your Move Seamless

When Brockhaus Jewelry decided to leave their longtime West Main Street storefront for a standalone building elsewhere in Norman, Oklahoma, owners John Brockhaus and Brad Shipman faced a familiar challenge: how to efficiently reduce inventory before the big move. Their solution? Partnering with liquidation specialists Wilkerson for a second time. "We'd already experienced Wilkerson's professionalism during a previous sale," Shipman recalls. "But their approach to our relocation event truly impressed us. They strategically prioritized our existing pieces while tactfully introducing complementary merchandise as inventory levels decreased." The carefully orchestrated sale didn't just meet targets—it shattered them. Asked if they'd endorse Wilkerson to industry colleagues planning similar transitions—whether relocating, retiring, or refreshing their space—both partners were emphatic in their approval. "The entire process was remarkably straightforward," Shipman notes. "Wilkerson delivered a well-structured program, paired us with a knowledgeable advisor, and managed every detail flawlessly from concept to completion."

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Future Jewelers of America: Dylan Milkins

Published

on

Future Jewelers of America: Dylan Milkins

[dropcap cap=D]ylan Milkins is the 16-year-old son of Burdett and Christine Milkins of Milkins Jewelers in Monroe, MI.[/dropcap]

Dylan began his in-store experience around the age of 7 and took on the mantel of part-time sales associate last summer. Dylan learned some valuable lessons — like it’s probably not a good idea to complain to a customer that your feet hurt when you yourself have been wearing tennis shoes all day and she is wearing high heels!

Then came the age-old lesson of “be careful of what you wish for.” Dylan had been assigned the position of official gift wrapper and had grown weary of Scotch tape and bows. His father promoted him to watch battery changer, with an assignment to change every watch battery presented by a customer within a 5 to 15 minute period and provide the best service possible. As fate would have it, the very next customer who walked in the door held a plastic bag containing 25 watches needing batteries!

When asked if he had met any unusual people during his time at the store, Dylan simply says: “They’re all unusual!”

[li]Have a “Future Jeweler” for us? E-mail editor@instoremag.com.[/li]

Advertisement

[span class=note]This story is from the December 2010 edition of INSTORE[/span]

Advertisement

SPONSORED VIDEO

Ready to Relocate? Wilkerson Makes Your Move Seamless

When Brockhaus Jewelry decided to leave their longtime West Main Street storefront for a standalone building elsewhere in Norman, Oklahoma, owners John Brockhaus and Brad Shipman faced a familiar challenge: how to efficiently reduce inventory before the big move. Their solution? Partnering with liquidation specialists Wilkerson for a second time. "We'd already experienced Wilkerson's professionalism during a previous sale," Shipman recalls. "But their approach to our relocation event truly impressed us. They strategically prioritized our existing pieces while tactfully introducing complementary merchandise as inventory levels decreased." The carefully orchestrated sale didn't just meet targets—it shattered them. Asked if they'd endorse Wilkerson to industry colleagues planning similar transitions—whether relocating, retiring, or refreshing their space—both partners were emphatic in their approval. "The entire process was remarkably straightforward," Shipman notes. "Wilkerson delivered a well-structured program, paired us with a knowledgeable advisor, and managed every detail flawlessly from concept to completion."

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