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Get Your (Digital) Clippers Ready — It’s Coupon Month, and Other Important Dates for September

Encourage respect for elders on Grandparents Day and tolerance for curiosity on Ask a Stupid Question Day.

Published

3 years ago

August 29, 2020

INSTORE Staff Instore September 2020 Issue

1 If you think those clip-out offers of an 18-cent discount on a tub of margarine aren’t quite in keeping with your store’s image, it could be time to rethink coupons. In 2020, they are as likely to come via a person’s smartphone as their mailbox. During NATIONAL COUPON MONTH, get more familiar with Facebook Deals, Google My Business coupons, your POS system’s loyalty program — as well as providers such as Pocket Deals, Yowza and Coupon Sherpa — to see how you can entice nearby shoppers into your store with a digital offer.

1 Simply being good is not a strategic vision. During STRATEGIC THINKING MONTH, ask yourself, what is your competitive edge?

8 President Jimmy Carter declared this day GRANDPARENTS’ DAY in 1978. Put aside a few special jewelry collections, such as lockets, earrings and watches, for Gran and Pops, front and center of the store and social media.

28 ASK A STUPID QUESTION DAY is actually an opportunity to get important feedback. Challenge your staff to ask you a dumb question about why you do something in your store a certain way. Sometimes everyone quietly thinks there’s a better way, but they don’t dare say.

When There’s No Succession Plan, Call Wilkerson

Bob Wesley, owner of Robert C. Wesley Jewelers in Scottsdale, Ariz., was a third-generation jeweler. When it was time to enjoy life on the other side of the counter, he weighed his options. His lease was nearing renewal time and with no succession plan, he decided it was time to call Wilkerson. There was plenty of inventory to sell and at first, says Wesley, he thought he might try to manage a sale himself. But he’s glad he didn’t. “There’s no way I could have done this as well as Wilkerson,” he says. Wilkerson took responsibility for the entire event, with every detail — from advertising to accounting — done, dusted and managed by the Wilkerson team. “It’s the complete package,” he says of the Wilkerson method of helping jewelers to easily go on to the next phase of their lives. “There’s no way any retailer can duplicate what they’ve done.”