Press Releases

GIA Suspends Diamond Sealing Services

A small number of GIA sealing packets were compromised by third parties.

Published

6 years ago

January 23, 2020

INSTORE Staff

(PRESS RELEASE) CARLSBAD, CA — Effective immediately, the Gemological Institute of America will suspend diamond sealing services. The Institute is taking this action after recently encountering a small number of GIA sealing packets that had been compromised by third parties after the sealing packets left GIA. In these instances, GIA determined that the diamonds originally enclosed in the compromised packets had been replaced with HPHT (high-pressure, high-temperature) treated natural diamonds. The substitute treated diamonds superficially matched the GIA report information for the original diamonds, including information on the sealing packet data label.

GIA is suspending sealing services in all locations indefinitely, pending an investigation of the source of this fraud.

Anyone with concerns about a GIA-sealed diamond may submit the unopened packet to any GIA laboratory for verification services. If GIA concludes that the diamond in the sealing packet is the diamond described in the original report, the Institute will issue a verification letter confirming the diamond matches the original report. If the diamond does not match the GIA report, the Institute will issue a new report with the correct results. All sealed diamonds submitted for this free-of-charge verification service will be returned unsealed.

The verification service will be provided free-of-charge for diamonds received in a sealed packet.

Laboratory clients with further questions should contact their GIA client service representative.

Honoring a Legacy: How Smith & Son Jewelers Exceeded Every Goal With Wilkerson

When Andrew Smith decided to close the Springfield, Massachusetts location of Smith & Son Jewelers, the decision came down to family. His father was retiring after 72 years in the business, and Andrew wanted to spend more time with his children and soon-to-arrive grandchildren. For this fourth-generation jeweler whose great-grandfather founded the company in 1918, closing the 107-year-old Springfield location required the right partner. Smith chose Wilkerson, and the experience exceeded expectations from start to finish. "Everything they told me was 100% true," Smith says. "The ease and use of all their tools was wonderful." The consultants' knowledge and expertise proved invaluable. Smith and his father set their own financial goal, but Wilkerson proposed three more ambitious targets. "We thought we would never make it," Smith explains. "We were dead wrong. We hit our first goal, second goal and third goal. It was amazing." Smith's recommendation is emphatic: "I would never be able to do what they did by myself."