Press Releases

GN Diamond Offers Help Free Diamond Training Platform

Free sales training tips & videos to improve in-store customer experience.

Published

3 years ago

October 17, 2021

Press Releases

(PRESS RELEASE) While this year has been crazy for the jewelry industry, the holiday season is fast approaching. This means new hires, frenzied sales people needing to have shorter, more concise sales presentations, the quest for add-ons and clienteling. It may be difficult to find the time and resources to effectively train sales people, your most valuable asset, but GN Diamond can surely help

The GN Diamond Platform is your secret weapon for training and equipping your sales team to create an in-store experience that far outshines any online retailer. The GN Diamond Platform is a comprehensive diamond sales tool featuring training videos and access to a professional sales trainer. By building on a solid foundation of customer insights and sales skills, independent jewelers can delight shoppers and increase their closing percentage starting today.

With the GN Diamond Platform, training becomes an easy, ongoing process. Videos, webinars, and sales and marketing tools are regularly updated with the current best practices so you can keep your sales team sharp. Utilize our past webinars with Shane Decker to gain extra expertise and inspirational 10-minute sessions to build confidence and enthusiasm among your associates.

When you take advantage of all the GN Diamond Platform has to offer, you will unlock a point of difference in your sales team’s presentation, resulting in increased foot traffic, referrals, and sales. Valuable training insights include:

How to sell on quality and value, not price point
How to clearly communicate the 4 C’s to customers
How to boost energy and enthusiasm every day
How to help salespeople adopt an ownership mentality
How to sell more add-ons and much more

With GN Diamond’s tools and training options, you’ll be able to directly solve the three biggest pain points for every customer walking into your store: Fear of overpaying, discomfort with the loupe and tweezers, and lack of knowledge of the 4 C’s and how they affect pricing.

Learn more at www.gndiamond.com, or contact a GN representative at sales@gndiamond.com or 800-724-8810.

You Wouldn’t Cut Your Own Hair. Why Run Your Own Retirement Sale?

After being in business for over a quarter of a century, Wayne Reid, owner of Wayne Jewelers in Wayne, Pennsylvania, decided it was time for a little “me time.” He says, “I’ve reached a point in my life where it’s time to slow down, enjoy a lot of things outside of the jewelry industry. It just seemed to be the right time.” He chose Wilkerson to handle his retirement sale because of their reputation and results. With financial goals exceeded, Reid says he made the right choice selecting Wilkerson to handle the sale. “They made every effort to push our jewelry to the forefront of the showcases,” he says, lauding Wilkerson for their finesse and expertise. Would he recommend them to other jewelers who want to make room for new merchandise, expand their business or like him, decide to call it a day? Absolutely he says, equating trying to do this kind of sale with cutting your own hair. “The results are going to happen but not as well as if you have a professional like Wilkerson do the job for you.”