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Eileen McClelland

Have You Encountered Any Difficulties Obtaining Disinfecting, Sanitation or Medical Products?

‘We are making hand sanitzer from vodka. Seriously.’

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4 years ago

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Have You Encountered Any Difficulties Obtaining Disinfecting, Sanitation or Medical Products?

THE RESULTS OF a March 17 INSTORE Brain Squad survey reveal that many jewelers have found it’s impossible to find anti-bacterial wipes, hand sanitzer, cleaning sprays or toilet paper, unless they had planned well ahead of the COVID-19 crisis or had happened to stock up recently. In fact, 44 percent said they had considerable difficulty on the cleaning-supplies front.

“We stocked up by ordering all of this from Amazon back in January, not because of Covid-19 (before we knew) but because of flu season in general. Our protocol is to sanitize on a regular basis to keep my staff well,” says Pamela Rossi, PJ Rossi Jewelers of Lauderdale by the Sea, FL.

“We order toiletries and cleaning supplies regularly so there was never a moment we didn’t have anything,” says Nathan George of Joshua’s Fine Jewelry in Russellville, AR. “I credit our staff with being on top of that on a regular basis.”

Others expressed mounting frustration.

“Crazy people are hoarding like a hurricane is coming,” says Matthew Clark of Spath Jewelers in Bartow, FL. “How much TP does one person really need!!!!”

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“Freaking toilet paper hoarders! We are making hand sanitzer from vodka. Seriously,” says Theresa Peregoy of Classic Facets in Edgewater, CO.

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Eileen McClelland is the Managing Editor of INSTORE. She believes that every jewelry store has the power of cool within them.

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When There’s No Succession Plan, Call Wilkerson

Bob Wesley, owner of Robert C. Wesley Jewelers in Scottsdale, Ariz., was a third-generation jeweler. When it was time to enjoy life on the other side of the counter, he weighed his options. His lease was nearing renewal time and with no succession plan, he decided it was time to call Wilkerson. There was plenty of inventory to sell and at first, says Wesley, he thought he might try to manage a sale himself. But he’s glad he didn’t. “There’s no way I could have done this as well as Wilkerson,” he says. Wilkerson took responsibility for the entire event, with every detail — from advertising to accounting — done, dusted and managed by the Wilkerson team. “It’s the complete package,” he says of the Wilkerson method of helping jewelers to easily go on to the next phase of their lives. “There’s no way any retailer can duplicate what they’ve done.”

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