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Eileen McClelland

Have You Encountered Any Difficulties Obtaining Disinfecting, Sanitation or Medical Products?

‘We are making hand sanitzer from vodka. Seriously.’

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Have You Encountered Any Difficulties Obtaining Disinfecting, Sanitation or Medical Products?

THE RESULTS OF a March 17 INSTORE Brain Squad survey reveal that many jewelers have found it’s impossible to find anti-bacterial wipes, hand sanitzer, cleaning sprays or toilet paper, unless they had planned well ahead of the COVID-19 crisis or had happened to stock up recently. In fact, 44 percent said they had considerable difficulty on the cleaning-supplies front.

“We stocked up by ordering all of this from Amazon back in January, not because of Covid-19 (before we knew) but because of flu season in general. Our protocol is to sanitize on a regular basis to keep my staff well,” says Pamela Rossi, PJ Rossi Jewelers of Lauderdale by the Sea, FL.

“We order toiletries and cleaning supplies regularly so there was never a moment we didn’t have anything,” says Nathan George of Joshua’s Fine Jewelry in Russellville, AR. “I credit our staff with being on top of that on a regular basis.”

Others expressed mounting frustration.

“Crazy people are hoarding like a hurricane is coming,” says Matthew Clark of Spath Jewelers in Bartow, FL. “How much TP does one person really need!!!!”

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“Freaking toilet paper hoarders! We are making hand sanitzer from vodka. Seriously,” says Theresa Peregoy of Classic Facets in Edgewater, CO.

Eileen McClelland is the Managing Editor of INSTORE. She believes that every jewelry store has the power of cool within them.

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Wilkerson Testimonials

If It’s Time to Consolidate, It’s Time to Call Wilkerson

When Tom Moses decided to close one of the two Moses Jewelers stores in western Pennsylvania, it was time to call in the experts. After reviewing two candidates, Moses, a co-owner of the 72 year-old business, decided to go with Wilkerson. The sale went better than expected. Concerned about running it during the pandemic, Moses says it might have helped the sale. “People wanted to get out, so there was pent-up demand,” he says. “Folks were not traveling so there was disposable income, and we don’t recall a single client commenting to us, feeling uncomfortable. It was busy in here!” And perhaps most importantly, Wilkerson was easy to deal with, he says, and Susan, their personal Wilkerson consultant, was knowledgeable, organized and “really good.” Now, the company can focus on their remaining location — without the hassle of carrying over merchandise that either wouldn’t fit or hadn’t sold. “The decision to hire Wilkerson was a good one,” says Moses.

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