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Here’s How to Improve Your Store’s Voice-Mail Message

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Here’s How to Improve Your Store’s Voice-Mail Message

The 5 Must-Have Ingredients for an Awesome Voicemail Greeting

Creating a voicemail greeting that strikes the perfect balance between professional and fun is like crafting the perfect recipe. Here’s how to make yours memorable:

Say Who You Are: Start strong by letting callers know they’ve reached the right person. Introduce yourself and your company right away to build confidence.
Example: “Hey there, you’ve reached [Name] at [Company Name].”

Why You’re Missing in Action: Quickly explain why you can’t pick up the phone and set up what the caller can expect next.
Example: “I’m either out of the office or helping other style-savvy customers.”

The Action Plan: Tell your callers exactly what they should do next — leave a message, contact you by text or email, or try again later. Keep it simple and clear.
Example: “Leave your name, number, and a quick note, and I’ll get back to you soon!”

Set the Tone: Let your company personality shine through in your voice. Whether it’s formal, friendly, or laid-back, make sure it reflects your vibe.

Example: A law firm might go formal: “Thank you for calling. We’ll return your message promptly.” A creative agency? Keep it light: “We’re out dreaming up ideas! Leave a message, and we’ll get back to you!”

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Keep It Short & Sweet: Nobody likes a voicemail that feels like a marathon. Keep it under 30 seconds to show respect for callers’ time — short and clear wins the race!

Tip: Practice your message until it flows naturally and doesn’t sound like a script.

Five More Sample Voice Mail Messages for a Jeweler

Here are some additional voice mail approaches to try:

  • “Looks like we’re out right now, but we’d love to talk jewelry with you! Drop your name and number, and we’ll call you back to chat about how we can craft your perfect piece.”
  • “Hey, we’re not here at the moment, but if you’re ready to create something amazing, leave your name and number, and we’ll get back to you to bring your design to life.”
  • “Hey, we’re not here right now, but if you’ve got a vision for some custom jewelry, leave your name and number, and we’ll get back to you. Let’s create something that shines as bright as your imagination.”
  • “Thanks for calling ACME JEWELERS! We’re out doing our thing, but if you want to talk about jewelry that’s as unique as you, leave your name and number, and we’ll call you back to help you find something awesome.”
  • “Thanks for calling ACME JEWELERS! We’re away right now, but if you’ve got something creative in mind, leave your name and number, and we’ll call you back to start designing.

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SPONSORED VIDEO

Family Legacy, New Chapter: How Wilkerson Turns 89 Years of History Into Future Success

After 89 years of serving the Albany community, Harold Finkle Your Jeweler faced a pivotal decision. For third-generation owner Justin Finkle, the demanding hours of running a small business were taking precious time away from his young family. "After 23 years, I decided this was the time for me," Finkle explains. But closing a business with nearly nine decades of inventory and customer relationships isn't something easily managed alone. Wilkerson's comprehensive approach transformed this challenging transition into a remarkable success story. Their strategic planning handled everything from advertising and social media to inventory management and staffing — elements that would overwhelm most jewelers attempting to navigate a closing sale independently. The results speak volumes. "Wilkerson gave us three different tiers of potential goals," Finkle notes. "We've reached that third tier, that highest goal already, and we still have two weeks left of the sale." The partnership didn't just meet financial objectives—it exceeded them ahead of schedule.

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