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Here’s One Thing a Great Boss is Never Afraid to Say

Step up and take the blame for that big mistake.

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SOMETHING GOES WRONG – e.g. a big deadline, or sales target, is missed. Barring a (very) obvious culprit, the great boss is the first to step up to the plate and say:

“OOPS, I BLEW IT!”

Why? To keep things positive, and to move on. The great boss is also the first person to give credit to others when a big project is accomplished successfully.

Source: Jeffrey Fox Author, How To Become a Great Boss


An employee comes to you for advice on an issue. Don’t simply solve his problem using your experience and knowledge. Instead, say:

“I DON’T KNOW. WHAT DO YOU THINK?”

Why? This answer doesn’t show weakness or ignorance. All it shows is your eagerness for your employees to think on their own.

Source: Jeffrey Fox Author, How To Become a Great Boss

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The store was a landmark in Topeka, Kansas, but after 80 years in business, it was time for Briman’s Leading Jewelers to close up shop. Third generation jeweler and owner Rob Briman says the decision wasn’t easy, but the sale that followed was — all thanks to Wilkerson. Briman had decided a year prior to the summer 2020 sale that he wanted to retire. With a pandemic in full force, he had plenty of questions and concerns. “We had no real way to know if we were going to be successful or have a failure on our hands,” says Briman. “We didn’t know what to expect.” But with Wilkerson in charge, the experience was “fantastic” and now there’s plenty of time for relaxing and enjoying a more secure retirement. “I would recommend Wilkerson to any retailer considering a going-out-of-business sale,” says Briman. “They’ll help you reach your financial goal. Our experience was a tremendous success.”

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