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How One Family Jeweler Lured a Herd of Customers on Its 100th Anniversary

Cupcakes, storewide sales and a raffle drawing make for successful celebration.

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Customers packed the Geo T. Ingham and Son Jewellers store of Canada as it celebrated its centennial anniversary with an open-house event featuring cupcakes, coffee, storewide sales and a drawing for a diamond pendant, the Innisfail Province writes. Garth Gingham, the third-generation owner of the business, spoke with the news outlet and credited the store’s own generational customers for helping sustain it. “We’ve seen the demise of the small business and the family business, which is a sad thing,” he says. “In the industry itself there’s been huge changes. I took a design course when everything was done by pencil and paint. Now it’s all done on computer and there’s the use of lasers in the jewelry industry.”

Read more at the Innisfail Province

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If It’s Time to Consolidate, It’s Time to Call Wilkerson

When Tom Moses decided to close one of the two Moses Jewelers stores in western Pennsylvania, it was time to call in the experts. After reviewing two candidates, Moses, a co-owner of the 72 year-old business, decided to go with Wilkerson. The sale went better than expected. Concerned about running it during the pandemic, Moses says it might have helped the sale. “People wanted to get out, so there was pent-up demand,” he says. “Folks were not traveling so there was disposable income, and we don’t recall a single client commenting to us, feeling uncomfortable. It was busy in here!” And perhaps most importantly, Wilkerson was easy to deal with, he says, and Susan, their personal Wilkerson consultant, was knowledgeable, organized and “really good.” Now, the company can focus on their remaining location — without the hassle of carrying over merchandise that either wouldn’t fit or hadn’t sold. “The decision to hire Wilkerson was a good one,” says Moses.

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